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Kimpton Hotels & Restaurants in Malaysia is seeking a junior HR/People & Culture assistant to provide essential administrative support, assist with recruitment, onboarding, and daily HR operations. You will manage confidential information with discretion and help coordinate colleague services and events.
The role welcomes fresh graduates or candidates with up to 1 year of admin/HR experience, offering exposure to contracts, attendance records and HR projects within a hotel environment.
Provide administrative support to the People & Culture team in daily operations
Support recruitment by scheduling interviews, preparing candidate files, sending correspondence and updating recruitment trackers
Prepare onboarding materials and assist with orientation logistics for new colleagues
Assist with end of service administration, including exit documentation and clearance forms
Be a warm, approachable first point of contact for colleague queries, referring matters to the People & Culture Executive or Manager as needed
Assist with day-to-day coordination of colleague services, including accommodation, the Colleague Restaurant, transport and medical appointments
Help with routine checks and feedback collection for colleague services, and report issues to the team
Assist with the logistics of colleague engagement events and activities, such as monthly team celebrations, festival celebrations, Service Week and the Employee Survey
Help prepare invitations, notices, posters and presentation materials for colleague events and forums
Support recognition programmes and celebrate colleague milestones such as birthdays and service anniversaries
Maintain accurate colleague records, personnel files and HR databases, handling all information with strict confidentiality
Prepare routine reports, schedules and attendance records as requested
Assist with document preparation for HR processes such as contracts, confirmations and letters
Keep department filing, supplies and stationery organised
Take part in HR projects and learning opportunities that support your development
Follow the hotel’s fire, life and safety procedures
Report all accidents, dangerous occurrences and hazards, however minor, to your supervisor or Head of Department
Uphold the hotel’s policies on confidentiality and ethics at all times
Perform other duties as assigned by the People & Culture team
Reports to the People & Culture Manager
Accurate, timely and confidential HR administration
Reliable coordination of recruitment, onboarding and colleague service logistics
Smooth running of colleague events and activities
Compliance with company policies and confidentiality standards
To thrive in this role and bring poise and precision to the guest journey, you'll need:
Diploma or Bachelor's degree in Human Resources, Business Administration, Hospitality or a related field
0 to 1 year of experience in an administrative or HR support role; fresh graduates and internship experience welcome
Strong organisational skills and attention to detail
Proficiency in MS Office, particularly Word, Excel and PowerPoint; basic design skills are an advantage
Good communication skills in English, both oral and written; Bahasa Malaysia and other languages an advantage
A friendly, discreet and dependable manner, with the ability to handle confidential information
Willingness to learn, take direction and support colleague events, including occasional work outside normal hours
This position is only open to Malaysian citizens, permanent residents and spouse visa holders with the legal right to work in Malaysia.