Payroll Advisor

5G-Starlink Pte.; Malacca City; On-site; MYR 67,000 - 100,000; Full time

Job summary

5G-Starlink Pte. is seeking a Payroll Specialist to manage monthly payroll processing for Malaysia operations, ensuring on-time salary payments, statutory deductions and accurate payroll records in line with local regulations.

You will collaborate with HR, Finance and external partners, uphold data privacy and financial controls, participate in global payroll initiatives, and provide timely responses to employee inquiries while meeting SLA requirements.

Qualifications

• University degree in Finance, HR, Accounting or Business preferred.
• Minimum 3–5 years of work experience in Payroll Operations.
• Knowledge of WD/SAP HR/Payroll system.
• Proficiency in Microsoft Office, especially Excel.
• Good interpersonal and analytical skills.

Responsibilities

• Process monthly payroll (salary payments, statutory payments).
• Validate payroll against statutory directives and company guidelines.
• Liaise with HR, Finance, and external stakeholders; resolve complex cases.
• Participate in local/regional/global payroll projects and continuous improvement.
• Ensure data privacy and financial controls are properly executed; meet SLA requirements.

Skills

Interpersonal skills

Analytical skills

Payroll operations

Education

Bachelor's (Finance, HR, Accounting, or Business)

Tools

WD/SAP HR/Payroll system

Microsoft Excel

Job description

HR Operations and EE Experience (HR) provides global remuneration, benefits and services for all businesses and their employees. Global Payroll has direct management oversight for E2E Payroll responsibilities across 30+ countries, representing approximately 92% of Shell employees globally, including the Shell HR community, third party providers. Annually the global Payroll team is responsible to ensure the timely, accurate and compliant delivery of approximately $14 Billion USD in total remuneration, in addition to extensive integration with both pension and equity assets across all countries.

Reporting to the Country Payroll Manager, the Payroll Specialist is accountable for processing monthly payroll (salary payments, statutory payments) and verifying payroll administration against statutory directives and company guidelines, performing FCM controls, managing the payroll process by means of internal audit. In addition, the successful incumbent will participate and lead local/regional/global project as assigned and champion continuous improvement activities.

The incumbent will also liaise with various internal (i.e. HR & Finance colleagues, HR in Country, Policy Benefits & Services, IMTC (International Mobility and Tax Compliance), Employment Tax, Employees and Line Managers) and external (statutory body, PwC) stakeholders to resolve complex cases and provide exceptional customer service.

They must ensure all Financial Controls and Data Privacy Rules are accurately executed to fully address the business risk in an environment with high monetary materiality and safeguard from Data Privacy breaches.

Supporting Australia Payroll team

• Knowledge of the Run Payroll-process and ensuring on time processing of the scheduled payroll runs.
• Responsible completing the validation and analysis in accordance with the Global FCM (Financial Controls Manual) framework. ensuring accuracy of FCM control reports and the payroll.
• Focal in ensuring all statutory and non-statutory payments are executed timely.
• Compilation of payroll data input (tax and pension), upload and resolve any inconsistencies in the payroll system.

• Assist Payroll Specialist and provide backup coverage to perform payroll processing and testing.
• Actively lead Continuous Improvement projects, cost reductions, and process performance improvements.

• Ensure payroll records and control files properly retained and timely declared as record per Group Record Management.
• Timely handle employee queries via Salesforce and meet SLA requirements.
• Ensures documentation of key processes are kept evergreen and align with global requirements.

Translated Company Description

• University Degree preferably in Finance, HR, Accounting or Business
• Minimum 3-5 years work experience in Payroll Operations
• Knowledge of WD/SAP HR/Payroll system
• Being proficient in Microsoft Office programs, especially Excel
• Good interpersonal and analytical skills