Payments Operations Associate Manager

MetaComp; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

MetaComp is seeking an experienced Payments Operations / Finance Operations Associate Manager to oversee daily payment processing, reconciliation, and regulatory-compliant controls in a fast-paced fintech environment. You will coordinate with Finance, Operations, Product, Compliance, and Banking Partners to ensure accurate transactions and robust processes.

The role emphasizes solving operational challenges, improving workflows, and leading a small team to scale financial operations across Asia.

Qualifications

• Bachelor's degree in Finance, Accounting, Business or related discipline.
• 5–8 years of experience in Payment Operations, Finance Operations, Treasury, Banking or Fintech.
• 1–2 years of team leadership or mentoring experience.
• Experience with high-volume financial transactions and fintech environments.
• Strong analytical, problem-solving and communication skills.
• Proficient in Excel; familiarity with SQL/Power BI/Tableau is a plus.
• Experience with ERP systems and payment platforms or treasury management systems.

Responsibilities

• Oversee daily payment processing across local and cross-border rails.
• Monitor queues, investigate failed or delayed transactions, and ensure SLAs.
• Coordinate payments with banking partners and providers; reconcile daily.
• Support treasury liquidity, fund transfers, and cash flow forecasting.
• Provide accounting support and operational reports for Finance and Management.
• Maintain controls, SOPs, audit readiness, and risk mitigation.

Skills

Payment Operations

Finance Operations

Treasury Operations

Banking Operations

Fintech Operations

Team Leadership

Excel

SQL

Power BI

ERP Systems

Analytical Skills

Communication

Education

Bachelor's degree in Finance, Accounting, Business, Banking, Economics, or related discipline

Tools

Excel

SQL

Power BI

Tableau

ERP systems

Job description

MetaComp is a high-growth fintech company providing regulated digital payment infrastructure, cross-border payment solutions, stablecoin settlement, treasury services, and digital asset infrastructure across Asia.

Licensed and regulated in Singapore, we work with financial institutions, enterprises, and fintech partners to build the next generation of payment rails through compliance-first technology and operational excellence.

As we continue expanding across the region, we're looking for an experienced Payments Operations / Finance Operations Associate Manager to ensure our financial operations remain accurate, efficient, scalable, and well-controlled.

Role Overview

The Payments Operations / Finance Operations Associate Manager is responsible for overseeing the day-to-day operational flow of payments, settlements, treasury support, reconciliation, and financial controls.

This role acts as the bridge between Finance, Operations, Product, Compliance, Banking Partners, and Customer Success to ensure payment transactions are processed accurately while maintaining regulatory and operational standards.

The ideal candidate enjoys solving operational challenges, improving workflows, and managing high-volume financial transactions in a fast-paced fintech environment.

Key Responsibilities

Payment Operations

• Manage daily payment processing across local and cross-border payment rails
• Monitor payment queues and ensure timely processing of customer transactions
• Investigate and resolve failed, delayed, or rejected transactions
• Coordinate payment execution with banking partners and payment providers
• Ensure payment SLAs are consistently achieved
• Perform daily reconciliation between:
• Banking platforms
• Internal payment systems
• Customer wallets
• Investigate reconciliation discrepancies and resolve exceptions promptly
• Support month-end and year-end financial reconciliation processes
• Maintain settlement reports and operational dashboards

Treasury & Liquidity Support

• Monitor daily liquidity positions across multiple bank accounts
• Support fund transfers between operating accounts
• Coordinate with Treasury on liquidity requirements
• Monitor incoming and outgoing settlement obligations
• Assist with cash flow forecasting and operational funding needs

Financial Operations

• Support Finance with transaction verification and accounting support
• Prepare operational reports for Finance and Management
• Ensure operational records are complete and audit-ready
• Assist with invoice validation and payment verification where required
• Support operational aspects of financial closing activities

Operational Controls & Risk

• Ensure operational processes comply with internal controls and regulatory requirements
• Identify operational risks and recommend process improvements
• Maintain accurate operational documentation and SOPs
• Support internal audits and external regulatory reviews
• Escalate operational incidents promptly

Requirements

• Bachelor's degree in Finance, Accounting, Business, Banking, Economics, or a related discipline
• 5-8 years of experience in:
• Payment Operations
• Finance Operations
• Treasury Operations
• Banking Operations
• Fintech Operations
• At least 1-2 years of experience leading or mentoring a team
• Experience working in fintech, payments, banking, remittance, or financial institutions
• Strong understanding of:
• Treasury operations
• Experience handling high-volume transactions
• Proficient in Microsoft Excel; familiarity with SQL, Power BI, or Tableau is an advantage
• Experience working with ERP systems, payment platforms, or treasury management systems is preferred
• Strong analytical, problem-solving, and communication skills
• Comfortable working in a fast-paced, evolving environment

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms-background, ethnicity, gender, identity, orientation, experience, and thought and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.