Payment Investigation Offcer

OCBC Bank (Malaysia) Berhad; Malaysia; On-site; MYR 50,000 - 80,000; Full time

Job summary

OCBC Bank (Malaysia) Berhad is seeking an Investigation Specialist to protect customers and the bank from financial crimes. You will handle complex cases, analyze data, and collaborate with internal teams to uncover the truth while upholding our values and regulatory expectations.

With at least 3 years in investigations or compliance, you will gather evidence, build robust cases, and communicate findings clearly to stakeholders.

Qualifications

• Degree in a relevant field such as law, finance, or criminology.
• At least 3 years of investigations/compliance experience.
• Strong analytical and communication skills.

Responsibilities

• Conduct investigations into suspected financial crimes such as money laundering, fraud, and illicit activities.
• Gather and analyze evidence including financial data, transaction records, and witness statements.
• Collaborate with Risk Management and Compliance to identify and mitigate risks.
• Work with external agencies, including law enforcement and regulators, to share intelligence and best practices.
• Develop and maintain detailed case files and reports with accuracy.

Skills

Investigations

Compliance

Analytical thinking

Communication

Teamwork

Education

Bachelor's degree in a relevant field (law/finance/criminology)

Job description

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Investigation Specialist

Why Join

As an Investigation Specialist at OCBC, you'll play a critical role in protecting our customers and the bank from financial crimes. You'll work on complex cases, collaborating with internal stakeholders and external agencies to uncover the truth. If you're driven by a desire to make a difference and have a keen eye for detail, this role is for you.

How you succeed

To succeed in this role, you'll need to be meticulous and thorough in your investigations. You'll gather and analyze evidence, identify patterns and connections, and build strong cases to support your findings. Your ability to think critically and communicate effectively will be essential in driving successful outcomes.

What you do

• Conduct thorough investigations into suspected financial crimes, including money laundering, fraud, and other illicit activities
• Gather and analyze evidence, including financial data, transaction records, and witness statements
• Collaborate with internal stakeholders, including Risk Management and Compliance, to identify and mitigate potential risks
• Work with external agencies, including law enforcement and regulatory bodies, to share intelligence and best practices
• Develop and maintain detailed case files and reports, ensuring accuracy and completeness

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Who you are

• A degree in a relevant field, such as law, finance, or criminology
• At least 3 years of experience in investigations, compliance, or a related field
• Strong analytical and problem-solving skills, with attention to detail and ability to think critically
• Excellent communication and interpersonal skills, with ability to build strong relationships with internal and external stakeholders
• Ability to work independently and as part of a team, with a strong sense of initiative and motivation

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.