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CHARDIKALA LOGISTICS SDN BHD in Malaysia is seeking a Patrol officer to manage deployment of security guards to sites, monitor attendance, and handle scheduling, welfare, training, and operations for night and day shifts.
You will supervise daily operations, maintain log books and reports, oversee incident handling, coordinate with management and clients, and prepare duty rosters and timesheets while ensuring compliance with SOPs and company standards.
Plan and manage deployment of Security Guards/Officers (SG/SO) to assigned sites, ensuring adequate staffing and timely replacements when required. Monitor attendance, performance, and discipline of security personnel in compliance with company policies and Standard Operating Procedures (SOP). Ensure accurate and timely attendance recording in accordance with Daily Attendance Hourly Reporting (DAHR) procedures. Supervise daily operations and promptly resolve personnel issues including scheduling, welfare, training, and operational matters.
Ensure all log books, reports, and site records are properly maintained, updated, and submitted for verification within required timelines
Oversee incident management by ensuring prompt response, proper handling, and full compliance with reporting procedures
Investigate incidents and prepare detailed reports, ensuring all documentation meets required standards and is submitted accordingly
Coordinate and communicate effectively with management, operations teams, and clients on all security-related matters
Maintain strong client relationships through regular engagement and timely updates on operations and incidents
Prepare and submit operational reports, duty rosters, and weekly timesheets to management
Conduct regular site audits to ensure compliance with company standards, safety requirements, and operational efficiency
Manage administrative tasks including equipment requests, documentation, and coordination with headquarters
Train, guide, and support security personnel to ensure effective performance and adherence to company standards