Partnership Specialist

SupportFinity™; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Maxis is seeking a Partnership Specialist to operationalize the partner strategy and manage an enterprise ecosystem of hyperscalers, ISVs, SaaS, AI, and cybersecurity partners. You will align with commercial and product teams to accelerate time-to-market and maximize partner value.

You will collaborate across Marketing, Legal, Procurement, and Sales to drive joint go-to-market initiatives, governance, and performance tracking, ensuring compliance.

Qualifications

• Formal education: Bachelor's degree in a relevant field.
• Strong experience in technology partnerships, business development, or ecosystem management.
• Exposure to ISVs, SaaS, AI, and Cybersecurity partners.

Responsibilities

• Develop and maintain the Enterprise Partner Ecosystem.
• Operationalize partnership engagement across units.
• Manage strategic technology partnerships and optimize partner value.
• Support partner integration and enablement for commercialization.
• Strengthen ecosystem visibility and advocacy with Marketing teams.
• Report and track partnership performance metrics and progress.
• Ensure governance and compliance in partnership structures.

Skills

Partnership ecosystem management

Stakeholder engagement

Project management

Communication

Strategic alliances

Education

Bachelor's Degree

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The Partnership Specialist supports the Enterprise Business by operationalizing the partnership strategy and managing the day-to-day ecosystem of technology and solution partners. The role exists to strengthen collaboration between Maxis and its partners, ensuring each relationship delivers measurable commercial and capability value. This position contributes directly to the division's growth by optimizing partner value, funding, and engagement efficiency across all business lines.

What are you accountable for?

Develop and maintain the Enterprise Partner Ecosystem

Build and manage an ecosystem of hyperscalers, distributors, ISVs, SaaS, cybersecurity, AI, and infrastructure partners that drive Enterprise business growth. Continuously evaluate and onboard new partners to fill capability gaps and align with strategic priorities.

Operationalize partnership engagement

Execute consistent engagement practices across business units to strengthen partner collaboration and value realization. Achieve measurable outcomes in partner readiness, go-to-market activities, and commercial contribution through clear governance and tracking.

Manage strategic technology partnerships and optimize partner value

Support alliances with hyperscalers and key technology partners to maintain tier status, funding eligibility, and performance targets. Track rebates, incentives, and certifications to maximize partner returns and ensure structured commercial reporting.

Support partner integration and enablement

Collaborate with business teams to integrate partner technologies into Maxis offerings and ensure readiness for commercialization. Deliver enablement activities and onboarding within planned timelines to accelerate time-to-market.

Strengthen ecosystem visibility and advocacy

Support ecosystem branding and thought-leadership initiatives with Marketing and Corporate Communications. Contribute to showcases and co-branded activities that reinforce Maxis's position as a trusted enterprise partner.

Report and track partnership performance metrics

Maintain dashboards and reports on partner engagement, ecosystem performance, and partnership outcomes. Provide monthly updates highlighting progress, risks, and improvement actions.

Ensure partnership governance and compliance

Advise and provide proactive guidance to business units on partnership structures, contract models, and risk alignment with Maxis governance policies.

What do you need to have for the role?

Formal Education

• Bachelors Degree
• Specialized in: At least one of Marketing, IT, Telecommunications, Business, or a related field.

Work Experience

• Total Work Experience: 8 -10 years of experience in technology partnerships, business development, or ecosystem management, ideally within ICT, Cloud, or Enterprise Technology environments.
• Strong exposure to ISVs, SaaS, AI, and Cybersecurity partners, with an understanding of how these ecosystems interconnect with telco and enterprise business.
• Demonstrated experience managing or supporting partnerships with hyperscalers, distributors, and technology startups, from onboarding to joint go-to-market execution.
• Familiarity with partner program structures (rebates, MDF, certification, tiering) and how they contribute to commercial and capability outcomes.
• Proven ability to navigate technology ecosystems - understanding market trends, new technologies, and emerging business models.
• Experience collaborating cross-functionally with Product, Marketing, Legal, Procurement, and Sales teams to operationalize partner-led initiatives.
• Strong project management, stakeholder engagement, and communication skills, with ability to translate complex partnership structures into clear actions.

Skills/ Knowledge

• Ability to translate partner ecosystem strategy into operational execution - onboarding, enablement, reporting, and governance.
• Strong commercial and analytical skills to track rebate yield, partner ROI, and ecosystem performance.
• Skilled in relationship management and stakeholder coordination, ensuring alignment between internal teams and external partners.
• Proficient in structuring partnership processes - documentation, dashboards, and performance tracking frameworks.
• Good understanding of contracting and compliance requirements, able to advise business units on governance.

Excellent presentation and communication skills, able to simplify complex partnership concepts for non-technical audiences.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

About the company

Maxis