Part-Time Sales Assistant

Hafizi Gadget (M) Sdn Bhd; Raub; On-site; MYR 25,000 - 33,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

Hafizi Gadget (M) Sdn Bhd in Raub, Malaysia is seeking a friendly retail sales associate to assist shoppers with product inquiries, process transactions on the POS, and maintain a tidy, appealing store floor.

You will handle stock receipts, perform basic inventory checks, respond to WhatsApp inquiries, and use Google Sheets for simple data entry, working with teammates to meet sales targets while upholding company policies.

Qualifications

• Provide excellent customer service to shoppers and assist with product inquiries, purchases, and issues.
• Operate the POS system to process transactions including cash, card, and other methods.
• Maintain a clean, organized sales floor with well-displayed and stocked merchandise.
• Assist with inventory tasks: receiving stock, checking damages, reporting discrepancies.
• Handle customer inquiries and orders via WhatsApp with prompt responses.
• Use Google Sheets for basic data entry and record-keeping as required.
• Willingness to learn about new gadgets and product features to advise customers effectively.
• Collaborate with team to meet sales targets and ensure smooth store operations.
• Adhere to company policies including security and loss prevention.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Process transactions accurately with the POS system.
• Maintain order and cleanliness of the sales floor.
• Assist with stock receiving, stocking, and regular inventory counts.
• Provide product information and recommendations to customers.
• Handle complaints and returns with empathy and efficiency.
• Support opening/closing procedures and store security.
• Respond to WhatsApp inquiries and provide order updates.
• Assist with data entry in Google Sheets and organizing sales records.

Skills

Customer service

POS operation

Stock management

WhatsApp support

Google Sheets

Team collaboration

Tools

POS System

Google Sheets

WhatsApp

Job description

Provide excellent customer service to all shoppers, assisting them with product inquiries, purchases, and any issues they may encounter.

Operate the Point of Sale (POS) system accurately to process customer transactions, including cash, credit card, and other payment methods.

Maintain a clean, organized, and visually appealing sales floor, ensuring merchandise is well-displayed and stocked.

Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.

Handle customer inquiries and orders received via WhatsApp, providing prompt and helpful responses.

Utilize Google Sheets for basic data entry and record-keeping as required by the store management.

Demonstrate a willingness to learn about new electronic gadgets and product features to effectively advise customers.

Collaborate with team members to achieve sales targets and ensure smooth store operations.

Adhere to all company policies and procedures, including those related to security and loss prevention.

Requirement

• Provide excellent customer service to all shoppers, assisting them with product inquiries, purchases, and any issues they may encounter.

• Operate the Point of Sale (POS) system accurately to process customer transactions, including cash, credit card, and other payment methods.

• Maintain a clean, organized, and visually appealing sales floor, ensuring merchandise is well-displayed and stocked.

• Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.

• Handle customer inquiries and orders received via WhatsApp, providing prompt and helpful responses.

• Utilize Google Sheets for basic data entry and record-keeping as required by the store management.

• Demonstrate a willingness to learn about new electronic gadgets and product features to effectively advise customers.

• Collaborate with team members to achieve sales targets and ensure smooth store operations.

• Adhere to all company policies and procedures, including those related to security and loss prevention.

Responsibility

• Greet and assist customers in a friendly and professional manner, answering inquiries about products and services.

• Process customer transactions accurately and efficiently using the POS system, handling cash, credit, and other payment methods.

• Maintain store cleanliness and organization, ensuring products are well-displayed and the sales floor is tidy.

• Assist with inventory management, including receiving stock, stocking shelves, and conducting regular inventory counts.

• Provide product information and recommendations to customers, helping them make informed purchasing decisions.

• Handle customer complaints and returns with empathy and efficiency, aiming for satisfactory resolutions.

• Support daily retail operations, including opening and closing procedures, and maintaining store security.

• Utilize WhatsApp for customer communication, responding to inquiries and providing updates on orders or promotions.

• Assist with basic administrative tasks as needed, such as data entry in Google Sheets or organizing sales records.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance