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Kasut U Sdn. Bhd. is seeking a passionate Retail Assistant / Promoter to deliver an outstanding in-store experience, provide product knowledge, assist customers in making informed purchases, and ensure smooth cashiering operations.
This role requires a proactive, sales-driven individual with strong interpersonal skills, the ability to close sales, and adaptability to promotional events. Flexible hours and weekend shifts are involved, with opportunities for promotion within Malaysia's leading
A passionate, customer-focused Retail Assistant / Promoter to deliver an outstanding in-store experience, provide excellent product knowledge, assist customers in making informed purchase decisions, and ensure smooth cashiering operations. This role requires a proactive, sales-driven individual with strong interpersonal skills and the ability to close sales while maintaining brand standards, supporting store operations, and participating in regular and random stock checks. The ideal candidate will also be adaptable to different promotional events, flexible with working hours, and committed to achieving store objectives.
Key responsibilities
Greet, engage, and assist customers in a friendly and professional manner
Understand customers' needs and recommend suitable products to meet their requirements
Demonstrate product features and benefits effectively
Proactively upsell and cross-sell products to achieve personal and store sales targets
Handle customer feedback or complaints professionally, escalating to management when necessary
Build and maintain good relationships with repeat customers to encourage brand loyalty
Stay updated with product knowledge, promotions, and competitor offerings to enhance sales conversations
Operate the POS (Point of Sale) system accurately and efficiently
Handle cash, credit/debit card, and e-wallet transactions securely
Maintain store cleanliness, product displays, and stock arrangements
About you
Proactive, sales-driven individual with strong interpersonal skills
Ability to close sales while maintaining brand standards
Adaptable to different promotional events
Flexible with working hours
Committed to achieving store objectives
Follow all company SOPs, safety procedures, and loss prevention guidelines
Uphold brand image and product presentation standards at all times
Adhere to company grooming and dress code requirements
Flexible to work on weekends, public holidays, and rotational shifts as scheduled
Maternity leave
Opportunities for promotion
Kasut U, as one of the leading family shoe store in Malaysia, we strive to provide wide range of products to your whole family at best quality with reasonable and affordable price. In order to meet the market needs, the product line-up of Kasut U presents a unique style that blends simplicity, comfort and affordability to all our customers.
Among goods available at our outlets are men, ladies, children, school product, bags, accessories etc. Today, we are proud to have a total of 53 branches over East Coast and Southern Regional.
Kasut U was originated from Hoover, a renowned footwear shop with 55 years of history. Hoover is headquartered in Muar, with branches all around Johor. It was a community footwear chain that emphasized on family bonding. The same spirit is inherited by Kasut U, to create a brand new community footwear chain.
In Kasut U, our Vision is too bring our brands to the international market and our Mission is to provide everyone with quality shoes.
For more information, please visit www.kasutu.my
Kasut U, as one of the leading family shoe store in Malaysia, we strive to provide wide range of products to your whole family at best quality with reasonable and affordable price. In order to meet the market needs, the product line-up of Kasut U presents a unique style that blends simplicity, comfort and affordability to all our customers.
Among goods available at our outlets are men, ladies, children, school product, bags, accessories etc. Today, we are proud to have a total of 53 branches over East Coast and Southern Regional.
Kasut U was originated from Hoover, a renowned footwear shop with 55 years of history. Hoover is headquartered in Muar, with branches all around Johor. It was a community footwear chain that emphasized on family bonding. The same spirit is inherited by Kasut U, to create a brand new community footwear chain.
In Kasut U, our Vision is too bring our brands to the international market and our Mission is to provide everyone with quality shoes.
For more information, please visit www.kasutu.my