Part-Time Admin Assistant

My Inkjet Print (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A printing solutions company in Kuala Lumpur seeks a dedicated candidate to manage customer communications and provide administrative support. Responsibilities include handling calls, emails, and chats while ensuring total customer satisfaction. Ideal candidates will have an SPM education, strong organizational skills, and proficiency in English and Bahasa Malaysia. This role offers benefits including annual leave and medical claims.

Benefits

Annual Leave

EPF/Socso

Medical Claim

Qualifications

• Fresh graduate to 1-2 years experience in accounting and administrative role.
• Good command of English and Bahasa Malaysia.
• Strong organizational and multitasking skills.

Responsibilities

• Manage a large volume of inbound and outbound calls, emails, and chats.
• Identify and address customer needs with a goal of total satisfaction.
• Provide expert answers to questions about products, pricing, and availability.

Skills

Administrative Support

Communication Skills

Account Management

Customer Service

Record Keeping

Data Entry

Microsoft Office Suite

Education

SPM and above

Tools

Accounting Software

MS Office Suite

Job description

Job Responsibility

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs, with a goal of total satisfaction
• Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers
• Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them
• Ensure daily transaction are updated
• Ensure filing and documentations are properly recorded and up-to-date
• Provided general administrative support to ensure effective and efficient office operations
• Performs other training administration duties as and when required by superior
  
  

Job Requirements

• Minimum education: SPM and above
• Required skills: Administrative Support, Communication Skills, Account Management, Customer Service, Record Keeping, Data Entry, Microsoft Office Suite
• Fresh graduate to 1-2 years experience in accounting and administrative role.
• Good command of English, Bahasa Malaysia.
• Proficiency in accounting software and MS Office Suite.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Attention to detail and high level of accuracy.
• Ability to work independently and as part of a team.
  
  

Job Benefits

• Annual Leave
• EPF/Socso
• Medical Claim