Parcel Recovery Specialist | Warehouse Operations

Ninjavan; Shah Alam; On-site; MYR 36,000 - 50,000; Full time

Job summary

Ninja Van, a tech-enabled logistics company based in Selangor, Malaysia, is looking for a qualified candidate to join their team. The successful candidate will investigate and resolve delivery-related issues, ensuring compliance with operational guidelines.

The role requires a Bachelor's degree and strong analytical skills, with fresh graduates encouraged to apply. Proficiency in Microsoft Office and the ability to work in a fast-paced environment are essential for this position.

Qualifications

• Fresh graduates are encouraged to apply.
• Prior experience in logistics, courier, or claims management is advantageous.
• Comfortable in a warehouse and operations-driven environment.

Responsibilities

• Investigate and resolve problematic parcel and delivery-related issues.
• Review, verify and process claims submissions.
• Conduct thorough root cause analysis on parcel disputes.

Skills

Analytical and problem-solving skills

Attention to detail

Strong interpersonal skills

Proficiency in Microsoft Office and Google Workspace

Education

Bachelor's Degree in any discipline

Job description

Ninja Van, a tech-enabled logistics company based in Selangor, Malaysia, is looking for a qualified candidate to join their team. The successful candidate will investigate and resolve delivery-related issues, ensuring compliance with operational guidelines.

The role requires a Bachelor's degree and strong analytical skills, with fresh graduates encouraged to apply. Proficiency in Microsoft Office and the ability to work in a fast-paced environment are essential for this position.