Customer Service Representative - French Speaker

Radiometer; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Pall Corporation in Petaling Jaya, Malaysia, is seeking a Customer Service Representative to manage end-to-end orders and liaise with cross-functional teams across global offices. The role is aligned to EMEA hours and requires strong French language skills.

The candidate will collaborate with sales, distribution and manufacturing, while learning compliance and commercial operations to ensure customer satisfaction and timely deliveries.

Qualifications

• Fluent in French, with strong verbal and written communication.
• Professional diploma/degree or equivalent experience.
• Computer literacy and Microsoft Office fundamentals.

Responsibilities

• Manage customer orders from entry to delivery.
• Collaborate across sales, distribution and manufacturing to support requirements.
• Gain and apply knowledge of compliance and commercial operations.

Skills

French language

Customer service

Communication

Education

Professional diploma/degree

Bachelor's degree

Tools

SAP

Microsoft Office

Job description

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world. Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible.

Are you interested in using your knowledge and experience in a fast-paced and varied role while using your French language skills? Do you like solving problems to gain customer satisfaction? The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business. This position is part of the Customer Service Team and will be located in Petaling Jaya, Malaysia. This role will work EMEA shift hours (9 am - 6 pm CET) and France public holiday schedule.

In this role, you will have the opportunity to:

• Manage customer orders from order entry to product delivery to attain customer satisfaction.
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements.
• Gain and apply foundational knowledge of compliance and commercial operations.

The essential requirements of the job include:

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
• Professional spoken and written fluency in French language
• It would be a plus if you also possess previous experience in:
• ERP knowledge with SAP preferred
• Professional diploma/degree, or equivalent years of experience

Benefits

• Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
• Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
• Check out our benefits at danaherbenefitsinfo.com.

Join our winning team today.

Together, we'll accelerate the real-life impact of tomorrow's science and technology.

We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world's most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow.

The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

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