Operations - Full Time Analyst, Penang , 2026

Citigroup; Seberang Perai; On-site; MYR 36,000 - 54,000; Full time

Job summary

Citi is seeking high-potential undergraduates in Malaysia to join a two-year Analyst Program within the Operations organization. You will gain hands-on experience across process improvement, data analytics, and digitalization, working with teams to enhance client experiences while helping to reduce risk and drive efficiency.

You must be in your final year and pursuing a Finance, Economics, Business Management, or Mathematics degree with a minimum GPA.

Qualifications

• Be in final year of university with graduation in 2016 or later.
• Pursuing a Bachelors' degree in Finance, Economics, Business Management, Mathematics or related fields.
• Achieve a GPA of 3.0 (2:1) or above.
• Sponsorship for work authorization not required in your location.

Responsibilities

• Roles may vary but involve operations optimization, data analytics and insights, and digitalization.
• Develop analytical and leadership skills through structured development and coaching.
• Collaborate with teams across Operations to improve processes and client experience.

Skills

Analytical thinking

Leadership potential

Collaboration

Client-centric mindset

Discipline and execution

Attention to detail

Integrity and ethics

Education

Bachelors' degree in Finance

Bachelors' degree in Economics

Bachelors' degree in Business Management

Bachelors' degree in Mathematics

Job description

Become a change agent in Citi's engine house

Operations is the engine house of Citi, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the best client experience.

What you'll do

This two-year program offers a unique opportunity to develop:

• Analytical and introduction to leadership skills
• Continuous improvement and risk management mindset
• Collaboration and client-centric behaviors
• Discipline and excellence on execution
• Knowledge in the financial services industry and Operations

You will get hands‑on experience working with teams across Operations to manage processes and services that enables our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations. Roles may vary according to location and skillset but will provide opportunities to make an impact in one or more of the following areas: operations optimization, data analytics and insights, and digitalization.

What we offer

The Program will challenge our analysts to develop and grow their skills while supported by:

• Experienced managers focused on coaching and supporting analysts, and senior leaders championing the Analyst Program
• Structured internal engagement program for analysts to build networks, exposure to senior leaders and develop the skills required for success
• Regular training and development throughout the program, with content gradually escalating in complexity in line with experience

Who we're looking for

• Passion for learning and intellectual curiosity
• Ownership and accountability
• Adaptability and resilienc e
• Strong communication and organizational skills
• Attention to detail , thoughtful with an analytical and strategic mindset
• Unquestioned commitment to integrity and ethical decision‑making

You must fulfill the following criteria:

• Be in your final year of university (Graduation in 202 6 )
• Pursuing a Bachelors' degree in Finance , Economics, Business Management, Mathematics or other related degrees
• Achieve a [2:1/ GPA of 3.0] or above
• Sponsorship for work authorization not required in your location at any time

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Job Family Group: Management Development Programs

Job Family: Undergraduate

Time Type: Full time

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

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