Operations - Full Time Analyst, Penang , 2026

Citi; Penang; On-site; MYR 42,000 - 66,000; Full time

Job summary

Citi in Malaysia is seeking graduates for a two-year Analyst Program in Penang. The program develops analytical skills, leadership foundations, and a mindset for continuous improvement and risk management in operations.

You will work with cross-functional teams to optimize processes that support Citi’s global transactions and client experiences. Roles will vary by location and skillset, offering opportunities in operations optimization, data analytics, and digitalization, with structured

Qualifications

• Graduating in 2026 with a Bachelors’ degree in Finance, Economics, Business Management, Mathematics or related fields.
• Achieve a GPA of 3.0 or 2:1 or above.
• Sponsorship for work authorization not required in your location at any time.

Responsibilities

• Develop analytical and leadership skills during the program.
• Foster continuous improvement and risk management mindset.
• Engage in collaboration and client-centric behaviors within Operations.
• Gain hands-on experience across Operations to improve processes and services.

Job description

Become a change agent in Citi’s engine house

Operations is the engine house of Citi, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the best client experience.

What you’ll do

This two-year program offers a unique opportunity to develop:

• Analytical and introduction to leadership skills
• Continuous improvement and risk management mindset
• Collaboration and client-centric behaviors
• Discipline and excellence on execution
• Knowledge in the financial services industry and Operations
• You will get hands‑on experience working with teams across Operations to manage processes and services that enables our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations. Roles may vary according to location and skillset but will provide opportunities to make an impact in one or more of the following areas: operations optimization, data analytics and insights, and digitalization.

What we offer

The Program will challenge our analysts to develop and grow their skills while supported by:

• Experienced managers focused on coaching and supporting analysts, and senior leaders championing the Analyst Program
• Structured internal engagement program for analysts to build networks, exposure to senior leaders and develop the skills required for success
• Regular training and development throughout the program, with content gradually escalating in complexity in line with experience

Who we’re looking for

We want motivated graduates to become the change agents of Operations. A successful candidate for the Program will have:

• Passion for learning and intellectual curiosity
• Ownership and accountability
• Adaptability and resilience
• Strong communication and organizational skills
• Attention to detail, thoughtful with an analytical and strategic mindset
• Unquestioned commitment to integrity and ethical decision‑making

You must fulfill the following criteria

• Be in your final year of university (Graduation in 2026)
• Pursuing a Bachelors’ degree in Finance, Economics, Business Management, Mathematics or other related degrees
• Achieve a [2:1/ GPA of 3.0] or above
• Sponsorship for work authorization not required in your location at any time

Job Family Group

Management Development Programs

Job Family

Undergraduate

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.