Operations & Compliance Lead – Vendors & Client Ops

Sunrise Recruit (CP4U); Malaysia; On-site; MYR 52,000 - 64,000; Full time

Benefits offered by this job

Mobile Phone Allowance

Job summary

Sunrise Recruit (CP4U) in Malaysia is seeking a logistics operations professional to monitor KPIs, ensure local IATA compliance, and enforce company policies. The role also involves managing sub-contractors and fostering strong relationships with customers and carriers, while collaborating with Sales to retain clients and cross-sell core products.

The position offers a mobile phone allowance and standard working hours from Monday to Friday, 9:00 AM to 6:00 PM.

Responsibilities

• Track operational KPIs, maintain local IATA compliance, and enforce company compliance policies.
• Oversee sub-contractors/vendors (post-landing, customs) and manage key relationships with customers and carriers.
• Partner with Sales to retain clients, cross-sell, define core products, and conduct technical client visits.

Job description

Sunrise Recruit (CP4U) in Malaysia is seeking a logistics operations professional to monitor KPIs, ensure local IATA compliance, and enforce company policies. The role also involves managing sub-contractors and fostering strong relationships with customers and carriers, while collaborating with Sales to retain clients and cross-sell core products.

The position offers a mobile phone allowance and standard working hours from Monday to Friday, 9:00 AM to 6:00 PM.