Operations Analyst: Global Process Optimization – Hybrid (Penang)

Citibank (Switzerland) AG; Seberang Perai; Hybrid; Confidential; Full time

Job summary

Citi in Penang invites high-potential graduates into a two-year Operations Analyst Program. You will gain hands-on experience across operations, analytics and continuous improvement.

Roles may include operations optimization, data analytics and digitalization, with mentorship from experienced managers and exposure to senior leaders. Applicants must be in final year (graduation 2026) with GPA 3.0+ and pursuing a related degree.

Qualifications

• Be in final year of university with graduation in 2026.
• Pursuing a Bachelor’s degree in Finance, Economics, Business Management, Mathematics or related fields.
• Achieve GPA 3.0 or above.

Responsibilities

• Roles cover operations optimization, data analytics and digitalization.
• Collaborate with teams to deliver improved client experience and reduced risk.

Skills

Analytical mindset

Strong communication

Ownership accountability

Adaptability

Education

Bachelor's degree in Finance, Economics, Business Management, Mathematics

Job description

Citi in Penang invites high-potential graduates into a two-year Operations Analyst Program. You will gain hands-on experience across operations, analytics and continuous improvement.

Roles may include operations optimization, data analytics and digitalization, with mentorship from experienced managers and exposure to senior leaders. Applicants must be in final year (graduation 2026) with GPA 3.0+ and pursuing a related degree.