Open Shift Engineer

NTT DATA North America; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

NTT DATA in Kuala Lumpur is seeking an OpenShift Engineer to design, deploy, secure, and maintain OpenShift clusters across on‑prem and cloud environments. You will collaborate with Cloud, DevOps, Security, and App teams to deliver scalable, compliant container platforms for insurance workloads.

The role emphasizes hands‑on work with OpenShift 4.x, Kubernetes, Operators, and GitOps, along with strong automation using Terraform, Ansible, Helm, and Tekton.

Qualifications

• Hands-on experience with Kubernetes and OpenShift clusters (ROSA/ARO/On-Prem).
• Experience with Operators, GitOps, CI/CD, and platform automation.
• Ability to collaborate with Cloud, DevOps, Security, and App teams to deliver secure platforms.
• Knowledge of SCCs, Pod Security, OPA/Gatekeeper, image scanning, and secure supply chain.

Responsibilities

• Design, deploy, secure, and maintain OpenShift container platforms.
• Automate cluster provisioning with Terraform, Ansible, Helm, and GitOps.
• Manage cluster lifecycle, upgrades, and node scaling.
• Configure networking, multi-tenant architectures, and security policies.

Skills

Strong analytical skills

Excellent communication

Cross‑team collaboration

Translate platform concepts

Education

Bachelor's degree or equivalent

Tools

Terraform

Ansible

Helm

GitOps ArgoCD

Tekton

Jenkins

GitLab CI

OpenShift 4.x

Job description

Req ID: 387492

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Open Shift Engineer to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

The OpenShift Engineer will be responsible for designing, deploying, securing, and maintaining Red Hat OpenShift container platforms across the insurance organization. This role requires strong hands‑on experience with Kubernetes, OpenShift clusters (ROSA/ARO/On‑Prem), Operators, GitOps, CI/CD, and platform automation. The engineer will collaborate with Cloud, DevOps, Security, and Application teams to deliver secure, scalable, and compliant container platforms supporting mission‑critical insurance workloads such as claims, underwriting, policy administration, and digital customer portals.

Platform Engineering & Deployment

• Deploy, configure, and maintain OpenShift clusters (on‑prem, ROSA, ARO, or hybrid).
• Manage cluster lifecycle, upgrades, Operators, MachineSets, and node scaling.
• Configure OpenShift networking (Ingress, Routes, Service Mesh, SDN).
• Implement multi‑tenant architectures for insurance workloads.

Automation & CI/CD

• Automate cluster provisioning using Terraform, Ansible, Helm, and GitOps (ArgoCD, OpenShift GitOps).
• Integrate OpenShift with CI/CD pipelines (Tekton, Jenkins, GitLab CI).
• Build reusable automation modules for cluster upgrades, patching, and application onboarding.

Security & Compliance

• Implement OpenShift security policies (SCCs, RBAC, NetworkPolicies, Pod Security).
• Ensure compliance with insurance regulatory requirements (auditability, data protection, workload isolation).
• Integrate image scanning, secure supply chain, and vulnerability management.
• Knowledge of SCCs, Pod Security, OPA/Gatekeeper, image scanning, and secure supply chain.
• Familiarity with insurance compliance requirements (audit logs, data residency, workload isolation).

Monitoring & Reliability

• Configure monitoring using Prometheus, Grafana, OpenShift Monitoring, and Logging.
• Troubleshoot cluster issues (networking, storage, Operators, workloads).
• Implement backup and DR strategies for OpenShift workloads.

Collaboration & Governance

• Work with App‑Dev teams to onboard microservices and modernize legacy insurance applications.
• Partner with Security and Cloud teams to enforce governance, tagging, and policy frameworks.
• Document platform architecture, SOPs, and incident RCA reports.

OpenShift & Kubernetes

• Strong experience with OpenShift 4.x, Operators, MachineSets, SCCs, Routes, and GitOps.
• Deep understanding of Kubernetes architecture, networking, RBAC, storage, and workload management.
• Experience with Helm, Kustomize, YAML, and CI/CD pipelines.

Cloud & Infrastructure

• Hands‑on experience with AWS, Azure, vSphere, or hybrid OpenShift deployments.
• Knowledge of container registries (Quay, ECR, ACR, Docker Hub).

DevOps & Automation

• Strong skills in Terraform, Ansible, Git, CI/CD pipelines, and automation scripting (Python, Bash).
• Experience with service mesh (Istio), ingress controllers, and API gateways.

Non‑Technical Requirements

• Strong analytical and troubleshooting skills.
• Excellent communication and cross‑team collaboration.
• Ability to translate platform concepts for business stakeholders.
• High adaptability and eagerness to stay current with OpenShift and Kubernetes technologies.

Preferred Certificate

• Red Hat Certified Specialist in OpenShift Administration
• Red Hat Certified Specialist in Containers & Kubernetes
• Red Hat Certified Engineer (RHCE)
• Strong foundation for OpenShift.
• CKA (Certified Kubernetes Administrator)
• CKAD (Certified Kubernetes Application Developer)
• HashiCorp Terraform Associate
• Strong ownership, accountability, and teamwork mindset.
• Ability to lead platform modernization initiatives.
• Proactive in improving platform reliability and developer experience.

About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

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This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.