Online Fulfillment Specialist - Accurate Pick, Pack & Ship

LUMIINA PRODUCTION ENTERPRISE; George Town; On-site; MYR 22,000 - 39,000; Full time

Job summary

Lumiina Production Enterprise in Penang is seeking a detail‑oriented fulfillment assistant to process online orders across official channels, verify payments, and ensure accuracy at every step. You will pick, pack, and record orders, then prepare shipments with proper labels and tracking.

Returns handling and courier coordination are also part of the role. The ideal candidate stays organized, communicates clearly under pressure, and maintains accurate stock and packing materials logs to prevent

Qualifications

• Must be careful and accurate when checking order details.
• Strong organizational skills and systematic work style.
• Calm communicator who writes clearly and stays respectful under pressure.
• Responsible problem solver who documents cases and follows through.
• Able to manage stock records and fulfill packing materials.
• Capable of monitoring usage and arranging replenishment before stock runs out.

Responsibilities

• Process online orders and verify payments, customer data, SKU, and promotions.
• Pick, pack, and record each order with quality checks.
• Book courier pickups and manage shipping labels and tracking.
• Handle returns and follow up with couriers until resolved.
• Maintain accurate stock and packing materials inventory.
• Communicate with customers professionally as needed.

Skills

Meticulous

Organized

Calm communicator

Problem solving

Stock awareness

Detail oriented

Job description

Lumiina Production Enterprise in Penang is seeking a detail‑oriented fulfillment assistant to process online orders across official channels, verify payments, and ensure accuracy at every step. You will pick, pack, and record orders, then prepare shipments with proper labels and tracking.

Returns handling and courier coordination are also part of the role. The ideal candidate stays organized, communicates clearly under pressure, and maintains accurate stock and packing materials logs to prevent