On-Site Client Liaison - Tech & Support

FUJIFILM Business Innovation Taiwan; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

FUJIFILM Business Innovation Taiwan is seeking an on-site service professional in Malaysia to support Fujifilm and third-party print devices, ensuring maximum uptime and effective operation for office equipment. You will manage parts and consumables, perform maintenance, and provide desk side and help desk assistance to customers.

Responsibilities include recording meter readings, maintaining service histories, and delivering ad-hoc tasks as requested by the Service Delivery Manager to uphold

Qualifications

Responsibilities

• Knowledge of Fujifilm and third-party print devices, service offerings, and processes.
• Maintain on-site parts and consumables inventory; communicate deficiencies.
• Provide meter readings and service history for billing and reporting.
• Deliver Desk Side and Help Desk support; ensure customer satisfaction for Fujifilm/3rd party equipment and services.
• Handle ad-hoc tasks as assigned by the Service Delivery Manager.

Job description

FUJIFILM Business Innovation Taiwan is seeking an on-site service professional in Malaysia to support Fujifilm and third-party print devices, ensuring maximum uptime and effective operation for office equipment. You will manage parts and consumables, perform maintenance, and provide desk side and help desk assistance to customers.

Responsibilities include recording meter readings, maintaining service histories, and delivering ad-hoc tasks as requested by the Service Delivery Manager to uphold