OCCUPATIONAL THERAPIST, OCCUPATIONAL THERAPY

KPJ Healthcare Berhad; West Coast Division; On-site; MYR 67,000 - 112,000; Full time

Job summary

KPJ Healthcare Berhad in Sabah is seeking an Occupational Therapist to deliver efficient OT services for in-patients and out-patients. You will evaluate patients, develop treatment and discharge plans, and collaborate with the interdisciplinary team to maximise daily living activities.

Maintain accurate documentation in KCIS/EHR, provide patient and family counselling, support staff training, and ensure compliance with KPJ policies and MOH regulations.

Qualifications

• Diploma or Degree in Occupational Therapy from a recognised institution.
• Possession of MAHPC Practicing Certificate.
• Minimum 2 years clinical experience; 5+ preferred.
• Excellent communication and presentation skills.
• Conflict resolution and negotiation abilities.
• Empathy and active listening.
• Collaborative leadership within multidisciplinary setting.

Responsibilities

• Conduct comprehensive and ongoing patient assessments to identify problems and needs, and develop appropriate treatment and discharge plans tailored to age, culture, support system, and clinical condition.
• Provide high-quality occupational therapy interventions based on assessment findings and patient goals, ensuring continuity of care and maximising functional abilities.
• Maintain accurate, complete, and timely documentation of assessments, treatment plans, progress notes, and billing in KCIS/EHR, and report significant findings to referring doctors.
• Provide counselling, education, and home program guidance to patients, caregivers, and families to support self-management and continuity of care.
• Work collaboratively with the multidisciplinary rehabilitation team including physiotherapists, speech therapists, doctors, nurses, and rehab aides to ensure coordinated service delivery.
• Support administrative functions such as service operations, scheduling, coordination of rehabilitation activities, and maintaining statistical data for KPIs and performance indicators.
• Participate in staff orientation, supervision, coaching, and mentorship of junior therapists, interns, and rehabilitation assistants; monitor their performance and care delivery.
• Engage actively in continuous professional development (CPD) via training, workshops, competency assessments, privileging processes, and evidence-based practice updates.
• Ensure compliance with KPJ policies, MSQH/JCI/ISO standards, MOH regulations, PDPA requirements, and ethical principles in all clinical and administrative tasks.
• Implement, adhere to, and monitor services SOPs for assessments, interventions, documentation, and quality assurance processes.
• Ensure a safe, hygienic, and functional therapy environment in accordance with hospital safety, infection control, occupational safety and health standards, and emergency procedures.
• Oversee, maintain, and ensure proper functioning of all occupational therapy equipment, including conducting inspections, reporting faults, managing inventory, and ensuring asset safekeeping.
• Participate in quality and safety initiatives including incident reporting, Q-Radar compliance, RCA investigations, continuous quality improvement initiative projects, and promoting a patient-safety culture.
• Serve as a patient advocate, ensuring that therapy services comply with legal, ethical, and institutional standards while maintaining professionalism and positive work culture.
• Facilitate duties assigned by the Head of Service or hospital management in supporting marketing and service promotion activities.
• Perform any other responsibilities as assigned by immediate superior or hospital management.

Skills

Excellent communication

Active listening

Empathy

Coaching

Cultural sensitivity

Team leadership

Education

Diploma/Degree in Occupational Therapy

MAHPC Practicing Certificate

Tools

KCIS/EHR

Job description

OCCUPATIONAL THERAPIST, OCCUPATIONAL THERAPY

The Occupational Therapist is a licensed professional responsible for providing an efficient and effective Occupational Therapy service to both in-patients and out-patients. The role requires performing evaluations, coordination, and implementation of Occupational Therapy intervention to maximise each patient’s functional abilities in their daily living activities (ADLs). The incumbent must work co-operatively and collaboratively with the interdisciplinary team, serve as a patient advocate, and ensure service delivery meets legal, ethical, and institutional standards.

JOB DESCRIPTION

Main Responsibilities

• Conduct comprehensive and ongoing patient assessments to identify problems and needs, and develop appropriate treatment and discharge plans tailored to age, culture, support system, and clinical condition.
• Provide high-quality occupational therapy interventions based on assessment findings and patient goals, ensuring continuity of care and maximising functional abilities.
• Maintain accurate, complete, and timely documentation of assessments, treatment plans, progress notes, and billing in KCIS/EHR, and report significant findings to referring doctors.
• Provide counselling, education, and home program guidance to patients, caregivers, and families to support self-management and continuity of care.
• Work collaboratively with the multidisciplinary rehabilitation team including physiotherapists, speech therapists, doctors, nurses, and rehab aides to ensure coordinated service delivery.
• Support administrative functions such as service operations, scheduling, coordination of rehabilitation activities, and maintaining statistical data for KPIs and performance indicators.
• Participate in staff orientation, supervision, coaching, and mentorship of junior therapists, interns, and rehabilitation assistants; monitor their performance and care delivery.
• Engage actively in continuous professional development (CPD) via training, workshops, competency assessments, privileging processes, and evidence-based practice updates.
• Ensure compliance with KPJ policies, MSQH/JCI/ISO standards, MOH regulations, PDPA requirements, and ethical principles in all clinical and administrative tasks.
• Implement, adhere to, and monitor services SOPs for assessments, interventions, documentation, and quality assurance processes.
• Ensure a safe, hygienic, and functional therapy environment in accordance with hospital safety, infection control, occupational safety and health standards, and emergency procedures.
• Oversee, maintain, and ensure proper functioning of all occupational therapy equipment, including conducting inspections, reporting faults, managing inventory, and ensuring asset safekeeping.
• Participate in quality and safety initiatives including incident reporting, Q-Radar compliance, RCA investigations, continuous quality improvement initiative projects, and promoting a patient-safety culture.
• Serve as a patient advocate, ensuring that therapy services comply with legal, ethical, and institutional standards while maintaining professionalism and positive work culture.
• Facilitate duties assigned by the Head of Service or hospital management in supporting marketing and service promotion activities.
• Perform any other responsibilities as assigned by immediate superior or hospital management.

JOB REQUIREMENT

Minimum Requirement Diploma or Degree in Occupational Therapy from a recognized institution.

Possession of a valid Practicing Certificate issued by the Malaysian Allied Health Professions Council (MAHPC) (or equivalent national body)

Knowledge and Experiences:

• Minimum Requirement 2 years of clinical experience. (Nil minimum mentioned, but experience is preferred)
• Preferred Qualifications and Experience 5 years or more experience in a hospital, ambulatory care, or related setting.
• Excellent communication and presentation skills
• Conflict resolution and negotiation abilities
• Empathy and active listening in patient and staff interactions
• Coaching and motivation for team empowerment
• Cultural sensitivity and emotional intelligence
• Collaborative leadership within multidisciplinary setting

Personal attributes

• Compassionate, patient-centered, and ethical in practice
• Adaptable and resilient under pressure
• Accountable and responsible for outcomes
• Proactive and solution-oriented
• Professional integrity and confidentiality
• Supportive team player with a positive attitude
• Committed to continuous learning and service improvement

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.