Night-Shift Quality Engineer — Customer-Facing QA

Vekan Malaysia Sdn. Bhd.; Klang City, Port Klang; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Night shift allowance

International exposure

Advanced QMS practices

8D/FMEA/CAPA coaching

Leadership path

Job summary

Vekan Malaysia Sdn. Bhd. is seeking a dedicated Quality Control Engineer (Customer-Facing & Night Shift) to join our manufacturing operations in Port Klang, Selangor.

You will act as the frontline liaison for key customers during night hours, ensuring timely response, containment, and resolution of non-conformances while coordinating with internal teams. The role requires 3–5 years in QA/QC or manufacturing engineering, with strong knowledge of ISO standards and excellent communication

Qualifications

• Bachelor's degree in Engineering, Quality Management or related field, or equivalent professional experience
• 3-5 years of experience in quality assurance, quality control or manufacturing engineering
• Strong knowledge of ISO 9001, ISO 14001, IATF16949 and other quality standards
• Excellent attention to detail and analytical problem-solving skills
• Strong communication and interpersonal abilities to work with cross-functional teams

Responsibilities

• Act as primary customer-facing technical contact during shift hours for all product quality concerns and escalations
• Explain technical issues, root causes, containment statuses, and interim actions to overseas and domestic customer engineering teams
• Log, track and provide shift handover summaries on open customer tickets and quality alerts
• Maintain an active presence on-site to respond to quality discrepancies
• Execute containment protocols including quarantine of non-conforming materials and halting line runs when necessary
• Initiate structured troubleshooting and temporary countermeasures to ensure delivery continuity
• Support preliminary root cause analysis (RCA) and draft incident reports (8D containment/D3, 5-Why)
• Conduct line audits, process checks, and inspections on critical manufacturing stations
• Coordinate with line supervisors, technicians, and engineers to implement line adjustments
• Ensure proper scrap labeling, non-conformance tagging, and traceability documentation across inventory and WIP

Skills

Attention to detail

Analytical thinking

Communication skills

Education

Bachelor's degree (Engineering / Quality)

Tools

ISO 9001

IATF16949

ISO 14001

Job description

Vekan Malaysia Sdn. Bhd. is seeking a dedicated Quality Control Engineer (Customer-Facing & Night Shift) to join our manufacturing operations in Port Klang, Selangor.

You will act as the frontline liaison for key customers during night hours, ensuring timely response, containment, and resolution of non-conformances while coordinating with internal teams. The role requires 3–5 years in QA/QC or manufacturing engineering, with strong knowledge of ISO standards and excellent communication