Network Partner Analyst

Crossell; Kuala Lumpur; Hybrid; MXN 420,000 - 680,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Swiss Re Corporate Solutions in Mexico City seeks a Network Partner Analyst to serve as a key contact between Producing Offices and the global partner network. The role offers real impact, variety, and growth in an international setting.

Join a cross-border team that manages local quotations, policies, and invoices while supporting regional portfolios and global projects. The position emphasizes collaboration, ownership, and process improvement in a hybrid work environment.

Qualifications

• Insurance industry experience in product management, client service, finance, or operations.

Responsibilities

• Coordinate and manage the end-to-end process of issuing local insurance quotations, policies, and invoices using internal systems for your own portfolio.
• Support team leads in managing regional portfolios, setting priorities, and acting as a team representative in complex program deal teams.
• Onboard, train, and develop team capabilities, supporting team leads in building a highperforming, knowledgeable team.
• Represent the team in global projects and strategic priorities, bringing a solutions-focused mindset to cross-functional initiatives.
• Perform quality checks to ensure all policies are accurate, compliant, and delivered on time to meet and exceed client expectations.
• Monitor and support the collection of payments from local partners, ensuring accurate and timely processing.
• Gather and document market intelligence and partner-specific information that impacts service delivery.
• Drive process improvement by creating and updating clear guidelines and SOPs to enhance team efficiency.
• Build and maintain trusted relationships with Network Partners and internal stakeholders across multiple geographies.

Skills

Insurance industry experience

English & Spanish communication

Cross-functional collaboration

Problem solving

Job description

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Do you have a passion for international insurance and a talent for building relationships across borders? Are you ready to take ownership of a dynamic, globally connected role where your work directly supports large corporate clients around the world? If you thrive in a fast-paced, multicultural environment and love solving complex problems — this could be the perfect next step for you!

About the Role

At Swiss Re Corporate Solutions, we partner with trusted Network Partners — external insurance companies in countries where we don't have local servicing capabilities — to help us deliver seamless insurance solutions to our global clients. As a Network Partner Analyst, you'll be at the heart of this operation, serving as a key point of contact between our Producing Offices and our global partner network. This is a role with real impact, real variety, and real opportunity to grow in a truly international setting.

Key Responsibilities

• Coordinate and manage the end-to-end process of issuing local insurance quotations,
  policies, and invoices using internal systems for your own portfolio
• Support team leads in managing regional portfolios, setting priorities, and acting as a team
  representative in complex program deal teams
• Onboard, train, and develop team capabilities, supporting team leads in building a highperforming, knowledgeable
  team
• Represent the team in global projects and strategic priorities, bringing a solutions-focused
  mindset to cross-functional initiatives
• Perform quality checks to ensure all policies are accurate, compliant, and delivered on time
  to meet and exceed client expectations
• Monitor and support the collection of payments from local partners, ensuring accurate and
  timely processing
• Gather and document market intelligence and partner-specific information that impacts
  service delivery
• Drive process improvement by creating and updating clear guidelines and Standard
  Operating Procedures (SOPs) to enhance team efficiency
• Build and maintain trusted relationships with Network Partners and internal stakeholders
  across multiple geographies

About the Team

Swiss Re's International Program Services Team is a cornerstone of our global insurance delivery, enabling corporate clients with operations across multiple countries to receive consistent, high-quality coverage wherever they operate. Our team spans Bratislava, Kuala Lumpur, and Mexico City, ensuring proximity to our network partners and seamless service from policy quotation through to premium collection. We are a collaborative, multicultural team that champions curiosity, ownership, and continuous improvement — and we genuinely enjoy working together to solve complex, global challenges.

About You

You are an experienced, motivated, and detail-oriented professional who brings strong communication skills, a collaborative mindset, and the composure to excel when managing a high volume of work. You take ownership of your responsibilities, build trusted relationships across borders, and approach every challenge with a proactive, solutions-focused attitude. You're equally comfortable working independently and contributing to a team, and you bring genuine curiosity and a commitment to continuous learning to everything you do.

We are looking for candidates who meet these requirements:

• Insurance industry experience in product management, client service, finance, or operations
  — with a solid understanding of international insurance programs
• Excellent communication skills in both English and Spanish — written and verbal — with
  the ability to engage effectively with diverse, multicultural stakeholders
• Proven ability to manage multiple priorities simultaneously, work independently under
  pressure, and deliver high-quality outputs within tight deadlines

These are additional nice to haves:

• Experience in coordinating or supporting cross-functional or international teams
  Familiarity with Standard Operating Procedures (SOPs) development and process
  improvement methodologies
• Strong analytical and lateral thinking skills, with the ability to simplify complex information
  and communicate it clearly
• Attention to detail and quality focus, with a track record of delivering accurate, compliant
  work
• Experience working in a global or matrix organization and navigating complex stakeholder
  landscapes
• Goal-oriented mindset with a demonstrated commitment to professional growth and
  development
• Proficiency in additional languages is a plus
  Our company has a hybrid work model where the expectation is that you will be in the office at
  least three days per week.

About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

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