Experience Studies Specialist

Swiss Re - Schweizerische Rückversicherungs-Gesellschaft; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

A leading global reinsurance provider based in Kuala Lumpur seeks an experienced actuary to deliver advanced analytical capabilities for Experience Studies. The role demands over five years in the Life & Health actuarial domain, with expertise in R programming. Key responsibilities include collaboration with IT, project management, and providing insights. The company emphasizes an inclusive culture and encourages diverse applications to foster innovation and creativity.

Qualifications

• Over 5 years of experience in the Life & Health actuarial domain.
• Qualified or actively working towards an actuarial qualification.
• Prior experience in experience studies.
• Strong analytical and problem-solving mindset with business orientation.
• Consultant mindset with ability to listen and translate needs into solutions.

Responsibilities

• Collaborate with IT to develop innovative analytical solutions.
• Provide technical guidance to the IT development team.
• Plan and oversee development team outputs.
• Plan and oversee development work, review outputs for accuracy and completeness.
• Foster global collaboration across regional and central teams and maintain governance.

Skills

Experience in the Life & Health actuarial domain

Strong knowledge of the R programming language

Ability to interact with colleagues at all levels

Excellent communication skills

Strong analytical skills

Teamwork and independence

Education

Actuarial qualification

Job description

Our team forms part of L&H Pricing & Portfolio Performance (PPP) within the Chief Underwriting Office (CUO). Pricing & Portfolio Performance (PPP) brings together pricing discipline and portfolio oversight to ensure consistent risk, profitability and performance across both new business and in‑force portfolios under the CUO.

L&H Experience Studies Centre within PPP aims to implement a standardised and state‑of‑the‑art Experience Studies Platform (ESP) solutions that enables effective generation of insights of the L&H business to proactively steer L&H Re in delivering sustainable profits.

About the Role

In this role, you will be at the forefront of delivering advanced analytical capabilities for Experience Studies, leveraging the R programming language and other cutting‑edge technologies. Your responsibilities will include:

• Collaboration and Development:Work closely with IT and external partners/providers to develop and implement innovative analytical solutions. You will interpret and translate business requirements into technical specifications or example implementations that IT developers can easily understand.
• Technical Expertise:Provide expert advice and technical guidance to the IT development team. Collaborate with them to build and improve the new global experience study platform, which includes the analytics engine, results database, results reporting, and tracking of Experience Studies.
• Project Management:Plan and oversee the work of the development team, ensuring that their output is accurate and aligns with the project requirements. Review their work to guarantee the correct implementation of solutions.
• Testing and Feedback:Conduct functional testing of implemented solutions and provide constructive feedback to IT developers to refine and enhance the final product.
• Global Collaboration:Foster strong collaboration and involvement across regional and central teams to ensure a unified approach to global experience studies. Engage and coordinate with regional teams on best practices and overall end‑to‑end experience studies topics.
• Governance and Best Practices:Contribute ideas to a robust governance framework for tools and methodologies used in experience studies. Follow the established guidelines to ensure operational excellence by balancing regional and global requirements.
• Support and Recommendations:Assist the team in developing recommendations for best practices in experience studies. Take an active role in the L&H Experience Studies Expert Group, contributing to the future direction of Experience Studies.
• Training and Development:Provide training on Experience Studies and the use of the Experience Studies tool in R to actuaries worldwide. Develop and maintain comprehensive training materials to support this effort.

About You

• Experience: You should have over 5 years of experience in the Life & Health (L&H) actuarial domain.
• Actuarial Qualification: You are either already qualified or actively working towards obtaining an actuarial qualification.
• Technical Expertise: Prior experience in experience studies and a strong knowledge of the R programming language are essential.
• IT Proficiency: You should be technically minded and comfortable working on IT‑related topics.
• Product Knowledge: Expertise in a variety of L&H products, ideally across multiple global markets and regions, is required.
• Collaboration Skills: You must have the ability to interact with colleagues at all levels of the organization and work towards common solutions.
• Teamwork and Independence: You should be capable of working both independently and as part of a team, including cross‑functional teams, to ensure successful delivery.
• Communication Skills: Excellent communication, interpersonal, project planning, and influential skills are essential.
• Analytical Skills: Strong analytical skills are necessary, along with the ability and courage to constructively challenge decisions based on emerging information. You should also have a business mindset to be solutions‑oriented.
• Consultant Mindset: You should have a consultant mindset, with the ability to listen to users and help solve their problems effectively.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance‑based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting‑edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

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