Network Engineer

Raydian Cloud Sdn Bhd; Kuala Lumpur; On-site; MYR 3,200 - 6,400; Full time

Job summary

Raydian Cloud Sdn Bhd in Kuala Lumpur seeks a junior network engineer to provide first-line operational support for the networks used by a customer GPU data centre. You will monitor management, service, storage and GPU fabric connectivity, perform initial diagnosis and escalate complex faults to L2/L3 engineers.

This role suits fresh graduates with strong networking fundamentals who want practical experience supporting high-speed Ethernet and InfiniBand environments under a managed services

Qualifications

• Diploma or degree in IT/CS/Network Engineering.
• Fresh graduates or up to 2 years in network support.
• Basic TCP/IP, IPv4, subnetting, VLANs, switching and routing.
• Familiar with DHCP, DNS, NAT and common network tests.
• Ability to read network diagrams and follow escalation procedures.
• Strong English communication; Bahasa Malaysia or Mandarin a plus.

Responsibilities

• Monitor management networks, service networks, storage connectivity and GPU interconnect fabrics.
• Monitor routers, Ethernet switches, InfiniBand switches, firewalls, WAN links and out-of-band management.
• Respond to network and fabric alerts within SLAs and procedures.
• Perform first-level troubleshooting using approved tools (ping, traceroute, DNS checks).
• Identify basic faults such as link issues, high utilisation and cabling problems.
• Check device health, interface status, power and logs before escalation.
• Perform routine tasks such as VLAN verification and log collection under an authorised procedure.
• Trace and patch cabling and transceivers under a work order.
• Support device installation, rack/stack and structured cabling under supervision.
• Coordinate with system engineers to isolate GPU node issues.

Skills

TCP/IP fundamentals

IPv4 addressing

VLANs

Switching

Routing

English communication

Customer service

Teamwork

Education

Diploma/Degree in IT/CS/Network Engineering

Job description

This role provides first-line operational support for the networks used by a customer GPU data centre. The engineer monitors management, service, storage and GPU fabric connectivity, performs initial diagnosis and approved routine tasks, and escalates complex faults to L2/L3 engineers, carriers or vendors. The position suits a fresh graduate or junior engineer with strong networking fundamentals who wants practical experience supporting high-speed Ethernet and InfiniBand environments under a managed services model.

Key responsibilities

Monitor management networks, service networks, storage connectivity and GPU interconnect fabrics using the customer network and fabric monitoring platforms.

Monitor routers, Ethernet switches, InfiniBand switches, firewalls, WAN links and out-of-band management connectivity where these are included in the support scope.

Respond to network and fabric alerts within the agreed service levels and operational procedures.

Perform first-level troubleshooting using approved tools such as ping, traceroute, DNS checks, interface status checks and fabric health dashboards.

Identify basic faults such as link failure, port flap, interface error, packet loss, high utilisation, CRC or FEC errors, transceiver alarms, incorrect cabling and device unavailability.

Check device health, interface status, power, environmental alarms and event logs before escalating an incident.

Perform approved routine tasks such as port status checks, port enablement, VLAN verification, configuration backup and log collection under an authorised procedure.

Trace and patch fibre, copper, DAC and AOC connections, confirm port and asset labels, and replace approved cables or transceivers under a work order.

Support network device installation, rack and stack and structured cabling activities under supervision.

Coordinate with system engineers to identify whether a GPU node issue is caused by the host, network interface, cable, switch port or upstream fabric.

About you

Diploma or bachelor degree in Information Technology, Computer Science, Network Engineering, Telecommunications or a related field.

Fresh graduates and candidates with up to two years of network support, network operations centre or data centre experience.

Basic understanding of TCP/IP, IPv4 addressing, subnetting, VLANs, switching, routing and link aggregation.

Basic knowledge of DHCP, DNS, NAT and common network troubleshooting methods.

Ability to use ping, traceroute, nslookup and interface status information to investigate common connectivity issues.

Basic understanding of fibre and copper cabling, patch panels, transceivers, DAC and AOC connections.

Ability to read basic network diagrams, rack elevations, port maps and cable schedules.

Ability to follow procedures and escalation paths carefully in a controlled production environment.

Working proficiency in English. Bahasa Malaysia or Mandarin is an advantage for customer communication.

Clear communication, teamwork and customer service skills.