Multilingual Admin Assistant — Branch Ops & Coordination

CID Realtors; George Town; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Training Provided

Annual Bonus

Performance Bonus

EIS

Medical and Hospitalisation Leave

Company Trip

Job summary

CID Realtors in Penang is seeking a detail-oriented administrative support professional to manage branch expenses, assist negotiators with administrative matters, and liaise with HQ Admin and Accounts. The role involves handling emails, calls, and guest reception, ensuring smooth daily operations.

The candidate should be fluent in English and Bahasa Malaysia, well-groomed, and capable of multitasking in a fast-paced environment.

Qualifications

• Fluent in English and Bahasa Malaysia (written and spoken).
• Well-groomed with a positive and professional demeanor.
• Team-oriented, detail-focused, and customer-centric with strong organisational and interpersonal skills.
• Strong ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Basic computer proficiency (MS Word, Excel, Email).
• Good time-management skills with the ability to multitask effectively.

Responsibilities

• Manage and record branch expenses, including accounting and documentation.
• Monitor and provide assistance to negotiators on administrative matters.
• Liaise with the HQ Admin and Accounts Departments on branch-related matters.
• Provide assistance and support to RENs in using the Agency System.
• Manage and monitor office administrative supplies to ensure operational continuity.
• Oversee and respond to all incoming emails in the generic mailbox, ensuring timely and appropriate action.
• Proactively follow up on outstanding matters to closure.
• Perform ad-hoc administrative tasks as assigned by management.
• Handle incoming calls, emails, courier arrangements, and client enquiries in a professional manner.
• Receive and welcome guests and visitors, directing them to the appropriate personnel.
• Assist in maintaining accurate and up‑to‑date administrative record

Skills

English

Bahasa Malaysia

Professional demeanor

Team-oriented

Time management

Customer-centric

Multitasking

Tools

MS Word

Excel

Email

Job description

CID Realtors in Penang is seeking a detail-oriented administrative support professional to manage branch expenses, assist negotiators with administrative matters, and liaise with HQ Admin and Accounts. The role involves handling emails, calls, and guest reception, ensuring smooth daily operations.

The candidate should be fluent in English and Bahasa Malaysia, well-groomed, and capable of multitasking in a fast-paced environment.