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A leading service provider in Malaysia is seeking a Customer Service Executive to secure service appointments and handle inbound and outbound communications. The ideal candidate must possess SPM qualifications and be fluent in English and Bahasa Malaysia, with Mandarin fluency considered an asset. Responsibilities include managing email inquiries, live chats, and customer feedback surveys, while ensuring data accuracy in the CRM system. Experience in customer service is desired, making this an excellent opportunity for motivated individuals looking to advance their careers.