Mortgage Specialist

2201 United Overseas Bank (Malaysia) Bhd; Kuantan; On-site; MYR 78,000 - 123,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is hiring for Sales - Mortgage Servicing in Malaysia. The role focuses on generating new business and revenue, guiding sales policies, and servicing residential mortgage loans including payments, investor relations, and defaults.

Ideal candidates will manage relationships with customers with outstanding mortgage or home equity loans and coordinate with related teams to optimize portfolio performance.

Responsibilities

• Drive new business and revenue generation for mortgage servicing products.
• Set direction and policies for sales activities and manage execution.
• Maintain relationships with customers with outstanding mortgage or home equity loans.
• Coordinate with Loan Fulfillment and investor relations teams.

Job description

About UOB

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description Sales - Mortgage Servicing

Sales - Mortgage Servicing is responsible for new business and revenue generation, supporting customers in finding products, solutions, and services that best meet their needs. Sets the direction and policies for sales activities, and manages the execution of these plans. Mortgage Servicing covers activities related to servicing residential mortgage loans, including processing payments, managing investor relations, collecting on delinquent loans, and working through the default process. The Portfolio Retention Sales area is responsible for establishing and maintaining relationships with customers who have outstanding mortgage or home equity loans within the firm's servicing portfolio, and may be at risk for prepayment. Activities include mortgage origination and interaction with Loan Fulfillment areas. Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.