Miscellaneous Claims, Senior Executive

MSIG Insurance Bhd; Kuala Lumpur; Vor Ort; MYR 60.000 - 80.000; Vollzeit

Zusammenfassung

MSIG Insurance Bhd is seeking a Claims professional in Kuala Lumpur to manage legitimate claims with prompt, fair settlements and cost control. The role emphasizes reserve maintenance, compliance with regulatory standards, and close coordination with underwriters.

The ideal candidate holds a degree (preferably with professional insurance qualifications) and has at least three years of claims handling/management experience, with strong communication and teamwork skills to support cross-functional

Qualifikationen

• Degree holder with professional insurance qualifications recommended.
• Minimum 3 years of related Claims Handling/Management experience specified.
• Good written and spoken communication skills.
• Good teamwork and interpersonal skills required.

Aufgaben

• Ensure legitimate claims are settled promptly and fairly within cost effectiveness.
• Maintain appropriate claims reserves and ensure adequate provisioning.
• Comply with Customer Service Standards and Quality Objectives.
• Adhere to BNM policy on claims settlement, guidelines and MSIG policies.
• Report adverse trends to the Business/Functional Managers.
• Investigate fraudulent claims and take relevant action.
• Minimise claims leakages and conduct scheduled reviews.
• Liaise with underwriters and business units on policies and claims when issues arise.

Kenntnisse

Communication skills

Teamwork

Interpersonal skills

Ausbildung

Degree holder

Professional insurance qualifications

Jobbeschreibung

• Responsible for ensuring that all legitimate claims are settled promptly and fairly and within company’s cost effectiveness.
• Ensure claims reserves are maintained appropriately and adequately provided at all times.
• Ensure compliance with Customer Service Standards adopted by the Company.
• Ensure compliance with the Quality Objectives adopted by the Claims Department.
• Ensure compliance with BNM policy document on claims settlement practices, regulatory guidelines and MSIG’s company and claim’s policy.
• Report on adverse trends identified with Business Managers / Functional Manager.
• Ensure fraudulent claims are investigated thoroughly and relevant action taken.
• Ensure claims leakages are minimised.
• Ensure claims reviews are conducted as scheduled.
• Regular liaison with underwriters and business units in relation to issued affecting policy and claims when arises.

Job requirement

• Degree Holder, preferably with professional insurance qualifications
• Minimum 3 years of related Claims Handling/Management Experience.
• Good communication skills; written and spoken.
• Good teamwork and interpersonal skills.