MGR - AVP, Relationship Manager

2201 United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd seeks a Relationship Manager to manage client relationships and ensure satisfaction with UOB products and services. You will work closely with clients to understand needs and provide tailored solutions, while cross-selling banking products and services to existing customers.

You will also manage customer complaints and resolve issues promptly. This role requires strong communication skills, ability to build long-term relationships, and a proactive,

Qualifications

• Experience in the Financial Services industry.
• Candidates with any sales experience are encouraged to apply.
• A high degree of integrity and professionalism.
• Strong communication and interpersonal skills.
• Dynamic, result driven and self motivated.

Responsibilities

• Marketing and promoting a wide range of banking products and services to potential clients with a starting AUM of > 100k to 499k.
• Manage key relationships with existing and potential customers and provide sound financial advice.
• Analyse and match customers’ financial requirements with the bank's product offerings to best suit their personal investment needs.
• Proactively cross-sell other banking products and services.

Skills

Communication skills

Interpersonal skills

Sales experience

Job description

About UOB United Overseas Bank Limited (UOB)

UOB is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Summary

As a Relationship Manager, you will be responsible for managing relationships with clients to ensure their satisfaction with UOB’s products and services. You will work closely with the client to understand their needs and provide solutions to meet those needs. Your role will also involve cross-selling of banking products and services to existing customers. In addition, you will manage customer complaints and resolve issues in a timely manner. This position requires strong communication skills, as well as the ability to build long-term relationships with clients.

Responsibilities

• Responsible for marketing and promoting a wide range of banking products and services, i.e. unit trusts, insurance, treasury investments, cards, deposits and other retail banking products to potential clients with a starting AUM of > 100k to 499k
• Manage key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion
• Analyse and match customers’ financial requirements with the bank's product offerings to best suit their personal investment needs to grow mutually beneficial banking investment opportunities
• Proactively cross-sell other banking products and services

Qualifications

• Experience in the Financial Services industry, preferably experience as a personal banker
• Candidates with any sales experience are encouraged to apply
• A high degree of integrity and professionalism, and strong customer relationship management skill
• Strong communication and interpersonal skills
• Dynamic, result driven and self motivated

Additional Requirements

Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Explore career opportunities with us today.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site