Merchandising Assistant

Entopia; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail organization in Penang is seeking individuals to promote and sell products within their store. Responsibilities include aiding customers with product knowledge, assisting with packaging purchases, and maintaining store cleanliness. Candidates should be proficient in Chinese, English, and Malay, with strong communication skills and some prior experience. This role requires flexibility in working hours, including nights and weekends.

Qualifications

• Minimum one to two years of relevant experience.
• Able to work irregular hours, including nights, weekends, and public holidays.

Responsibilities

• Promote and encourage visitors to buy products.
• Assist customers with product information and suggestions.
• Check quality and quantity of new stock.
• Maintain cleanliness in the retail outlet.

Skills

Proficient in spoken Chinese

Proficient in spoken English

Proficient in spoken Malay

Good communication skills

Persuasion skills

Job description

Job Summary

Main responsibility is to promote and encourage visitors to buy products in Entopia Retail Store.

Responsibilities

• Assist customers by providing product information and promoting the products, offer suggestions and opinions in order to help the customers to make their final decision.
• Assist the cashier in wrapping or packing the purchased goods.
• Assist in customer queries and seek assistance from the next higher rank if necessary.
• Check the quality and quantity of new stock after receiving from the Purchasing department.
• Repack and replenish, store the balance at the respective storage area.
• Assist the Merchandising Manager when comes to monthly and yearly stock take.
• Collect customers’ preferences and feedbacks, report to Merchandising Manager and from time to time.
• Be vigilant within the retail outlet and lookout for shoplifter.

Keep the retail outlet clean and tidy at all times.

• Assist Merchandising Manager in displaying the goods and to make sure they are attractively displayed.

Requirements

• Proficient in spoken Chinese, English and Malay.
• Knowledge of additional languages will be an added advantage.
• Good communication and persuasion skills.
• Minimum one to two years of relevant experience.
• Able to work irregular hours, including nights, weekends, and public holidays, with time‑off arrangements.