Membership & Events Coordinator

Twi Technology S.E Asia; Shah Alam; On-site; MYR 33,000 - 45,000; Full time

Job summary

Twi Technology S.E Asia is seeking a proactive Administration Officer in Shah Alam to support membership and course/event operations. You will manage member databases, issue certificates, and handle fee follow-ups, while coordinating materials for seminars and newsletters.

Your role includes maintaining corporate brochures, assisting in council meetings, and ensuring records compliance. Degree holders with 1+ year admin experience are encouraged to apply.

Qualifications

• Degree / Diploma or equivalent qualification in Business Administration, Marketing, Management, Engineering, Technical Studies, TESL or other relevant disciplines.
• Good skills in Microsoft Office applications; Word, Excel, PowerPoint and Outlook.
• Good command of written and spoken English and Bahasa Malaysia.
• At least 1 year working experience related in Administration.
• Familiar and capable of managing social media and digital communication platforms.
• Willing and able to travel locally and internationally (Possesses a valid driving license and own transportation would be advantage)

Responsibilities

• Attend promptly to all enquiries on membership
• Maintain and update all member's database
• Issue 'Certification of Membership' to Corporate members and membership cards to all Corporate member's nominees and Personal members annually.
• Follow up on membership fees due from all members.
• Attend promptly and follow up on all enquiries on courses and events
• Prepare and send brochure, flyers and promotional leaflets for all courses and events.
• Prepare materials, attendance list and assists in registration of candidates for all events.
• Prepare Certificates of Attendance for all participants in all seminars, technical talks, etc.
• Prepare, distribute and maintain participant feedback form for all seminars, technical talks, etc.
• Follow up on all outstanding event fees
• Maintain and update list of attendees at all TWI SEA courses for invitation to them to be members and participation in technical talks, seminars, etc.
• Prepare application for CPD hours to MBOT for events, etc.
• Assists in acquiring and preparing materials for WIM's quarterly newsletter
• Prepare layout for WIM's quarterly newsletter and print the newsletter internally and distribute to all members
• Maintain and update WIM's corporate profile brochure, website and Facebook on a regular basis
• Assists Company Secretary to prepare documents and organize Council Meetings and Annual General Meetings
• Attend WIM's Council meetings and assists in preparing minutes of these meeting
• Maintain and update list of companie's data for invitation to all events
• Keep proper records of all documents as per WIM's rules and regulations and statutory requirements
• Prepare simple correspondences
• Carry out other simple administrative tasks as required by the management.
• Maintain all IIW Diploma application form, CVs, certificates, transcripts of candidates after assessment is completed by Chief Executive.
• Assists Chief Executive to answer on IIW Diploma enquiries and follow up on enrolment with TWI SEA (ATB) from assessed candidates.
• Maintain and update all IAB Operating Procedures (Ops) from IAB website
• Prepare National exam paper of all modules for candidates with attendance list.
• Download IAB Hormonised Fixed exam papers from IAB website and upload all completed papers to obtain marks
• Inform Exams Department on the names of candidates, modules and dates of exams and arrange for invigilation.
• Prepare Results Notice for all candidates after results have been obtained
• Prepare Marking Control Sheets of all module exams taken by candidates
• Prepare IIW Diploma certificates for signature and promptly send all signed certificates to successful candidates.
• Maintain and update list of all certificates issued
• Assist Chief Executive to maintain and update WIM ANB’s Quality Manual and Operating Procedures as necessary.
• Attend WIM ANB’s Advisory/Governing Board meetings and assist in preparing minutes
• Maintain and update WIM ANB’s brochure on a regular basis.
• Keep proper records of all WIM ANB documents as per IAB’s rules and guidelines.

Skills

Interpersonal communication

English & Bahasa Malaysia

Travel readiness

Social media management

Education

Degree / Diploma or equivalent qualification in Business Administration, Marketing, Management, Engineering, Technical Studies, TESL or other relevant disciplines

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Social media tools

Job description

Twi Technology S.E Asia is seeking a proactive Administration Officer in Shah Alam to support membership and course/event operations. You will manage member databases, issue certificates, and handle fee follow-ups, while coordinating materials for seminars and newsletters.

Your role includes maintaining corporate brochures, assisting in council meetings, and ensuring records compliance. Degree holders with 1+ year admin experience are encouraged to apply.