Media Operations Specialist (APEX)

Publicis Groupe; Kuala Lumpur; Hybrid; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Generous leave entitlements

Medical coverage

Hybrid working schedule

Job summary

Publicis Groupe Malaysia is seeking a detail-oriented Media Buying Assistant to manage day-to-day media buying across offline and online channels. You will negotiate pricing with media owners, book campaigns per brief, and ensure accurate billing and reporting.

The role requires 1–2 years in a media agency, proficiency in Excel, and good communication. You will support planners, monitor delivery, assist with billing, and help close jobs on time while maintaining data accuracy.

Qualifications

• 1–2 years' experience in media agency handling media trafficking or buying.
• Familiar with and have worked with the major publishers.
• Proficiency in offline buying. Experience with online buying and digital ad operations is a plus.
• Strong numerical skills and intermediate Excel (Pivot Tables, VLOOKUP).
• Analytical and meticulous with attention to detail.
• Team player with proactive, task-prioritizing mindset.
• Excellent written and verbal communication skills.
• Proactive and able to learn billing tools and systems.

Responsibilities

• Manage the day-to-day media buying for the agency.
• Negotiate master contract pricing with media owners.
• Book campaigns per brief and ensure financials are correct.
• Monitor campaign delivery and reconcile under-deliveries.
• Assist with auditing processes across client bases.
• Handle invoicing process and supporting documents.

Skills

Media buying

Excel

Analytical thinking

Communication skills

Team player

Tools

Billing systems

Job description

Responsibilities

Media Buying (Offline and Online)
• The day-to-day media buying for the agency.
• Deliver excellent master contract pricing through negotiation and relationships with
media owners, wherever applicable.
• Develop understanding of client business and ways of working from planning to
getting approval and billing process.
• Deliver added value opportunities across clients wherever possible.
• Book all campaigns according to the brief (with confirmed media) and ensure
financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier
invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting,
where applicable.
• Monitor and report on clients’ expenditure update by campaign by media, if needed.
• Keep track of clients’ media master contract fulfilments.
• Prepare CI for all mediums and help Planners manage all material submission
timelines.
• Work closely with Planners to ensure all the media plans are as per Starscape
template and make sure all elements are incorporated.
• Checking campaign start dates on Starscape and ensuring Monitoring Status is
updated on a timely basis.

Billing Admin
• Manage the media billing processes which involve co-coordinating with media
planning teams on billing instructions.
• Processing billing instructions with finance/shared service teams.
• Splitting insertions on finance system to match supplier invoices.
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors,
media, finance and shared service teams.
• Billing status monitoring and reporting.
• Media plan actualization and reconciliation on monthly basis. Support Planners to
update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices
get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are
progressively reconciled and closed.

Other billing requirements include:
• Support requirements for onboarding of new suppliers.
• Ensure 100% billing completion before end of following month of activity.
• Close open jobs in a timely manner, ideally within 3 months after campaign activity
ends.
• Resolve/respond to client billing queries.

Qualifications

Qualifications
• 1-2 years' experience in media agency handling media trafficking or
buying.
• Familiar with and have worked with the major publishers.
• Proficiency in offline buying. Preferably has experience with online buying (both self
served and managed service) and digital ad operations.
• Strong in numbers and intermediate skills in Microsoft Excel (such as pivot table and
v-lookup)
• Analytical and meticulous with an excellent eye for details.
• A team player with an action-oriented mind-set, who is able to work with minimal
supervision.
• Eager to learn and to be an expert on billing tools and systems.
• Excellent written and verbal communication skill.
• Proactive and ability to prioritize tasks, work well under pressure.

Additional information

Our employee benefits package comprises the following:

• 👉 Generous leave entitlements, including birthday leave, rest day and family care leave.
• 👉 Office closure for World Mental Health Day 10th October.
• 👉 Additional Company closure for all 4 major festive Celebrations
• 👉 Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• 👉 Life and personal accident insurance and group hospitalization and surgery.
• 👉 A hybrid working schedule and with Friday disconnects.
• 👉 Rest Relax & Recharge - office closure last week of December every year.
• 👉 Phone Allowance