Master Data & Process Improvement Analyst

Roche; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Roche in Malaysia is seeking an Enterprise Master Data Management Operations Business Analyst to ensure uninterrupted business activities, meet SLAs and align data governance with finance, procurement, sales and supply chain needs. You will analyze processes, cleanse data, support lifecycle management, and drive automation and system improvements while partnering with regional and global IT teams.

This role requires strong English communication, SAP experience, and the ability to work

Qualifications

• Strong English communication, written and spoken.
• Experience in SAP FI/MM/CO/SD.
• 3–5 years Master Data management experience.
• Project experience desirable.

Responsibilities

• Handle incidents and second‑level IT requests per ITIL.
• Analyze, redesign and implement business processes and procedures.
• Maintain data cleansing and data lifecycle management; identify automation opportunities.
• Maintain SOPs, training materials and knowledge base.
• Lead or participate in data and process improvement projects.

Skills

Strong English communication

Stakeholder management

Data governance & analysis

Independent & team player

Process improvement mindset

Tools

SAP

Job description

Roche in Malaysia is seeking an Enterprise Master Data Management Operations Business Analyst to ensure uninterrupted business activities, meet SLAs and align data governance with finance, procurement, sales and supply chain needs. You will analyze processes, cleanse data, support lifecycle management, and drive automation and system improvements while partnering with regional and global IT teams.

This role requires strong English communication, SAP experience, and the ability to work