MARKETING & CONTENT EXECUTIVE

CNC INNOVATIONS SDN BHD; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

CNC INNOVATIONS SDN BHD is seeking a marketing professional to develop and execute comprehensive marketing strategies and campaigns in Malaysia. The role involves researching market trends, managing social media content, and maintaining the company website and product information.

Responsibilities include monitoring marketing performance, engaging with customers and partners, coordinating events and product launches, supporting sales communications, and building the brand across channels.

Responsibilities

• Develop and execute marketing strategies and campaigns by conducting market, customer, competitor, and product research to identify market trends, customer needs, and business opportunities
• Manage the company's social media platforms by creating, scheduling, and publishing engaging content, including marketing materials, captions, photos, and videos, while ensuring all content aligns with the company's branding guidelines
• Manage and update the company website, product information, and digital marketing content to ensure all information is accurate, relevant, and up to date
• Monitor and analyse marketing and social media performance, including engagement, reach, leads, website traffic, and campaign results, and provide recommendations for improvement
• Respond to customer and marketing enquiries while building and maintaining relationships with customers, potential partners, influencers, and other relevant stakeholders
• Coordinate exhibitions, events, and promotional activities while assisting with product launches and company events
• Assist the Sales Department by maintaining smooth communication, monitoring quotations, contracts, delivery schedules, and product progress, updating customers throughout the sales process, handling escalated customer issues and complaints, preparing marketing reports, and providing feedback to management for process improvement
• Identify and coordinate with influencers and potential partners while managing collaborations, partnerships, and sponsorship activities
• Gather and analyse customer feedback, identify trends, issues, and areas for improvement, and communicate relevant feedback to management and the respective departments
• Maintain and strengthen the company's brand image and ensure consistency across marketing materials, social media platforms, website, events, and customer communications

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About the role

This role involves developing and executing marketing strategies and campaigns by conducting market, customer, competitor, and product research to identify market trends, customer needs, and business opportunities.

Key responsibilities

• Develop and execute marketing strategies and campaigns by conducting market, customer, competitor, and product research to identify market trends, customer needs, and business opportunities
• Manage the company's social media platforms by creating, scheduling, and publishing engaging content, including marketing materials, captions, photos, and videos, while ensuring all content aligns with the company's branding guidelines
• Manage and update the company website, product information, and digital marketing content to ensure all information is accurate, relevant, and up to date
• Monitor and analyse marketing and social media performance, including engagement, reach, leads, website traffic, and campaign results, and provide recommendations for improvement
• Respond to customer and marketing enquiries while building and maintaining relationships with customers, potential partners, influencers, and other relevant stakeholders
• Coordinate exhibitions, events, and promotional activities while assisting with product launches and company events
• Assist the Sales Department by maintaining smooth communication, monitoring quotations, contracts, delivery schedules, and product progress, updating customers throughout the sales process, handling escalated customer issues and complaints, preparing marketing reports, and providing feedback to management for process improvement
• Identify and coordinate with influencers and potential partners while managing collaborations, partnerships, and sponsorship activities
• Gather and analyse customer feedback, identify trends, issues, and areas for improvement, and communicate relevant feedback to management and the respective departments
• Maintain and strengthen the company's brand image and ensure consistency across marketing materials, social media platforms, website, events, and customer communications