Manufacturing Technical Supervisor (Operations)

Intel; George Town; On-site; MYR 150,000 - 190,000; Full time

Job summary

Intel in Malaysia (Penang) is seeking an experienced Manufacturing Operations Manager to lead a team of technicians in our fabrication operations. You will be accountable for safety, quality, scheduling, and staff development, ensuring production targets are met while controlling costs.

You will collaborate with engineering and quality teams, implement LEAN processes, manage shift rotations, and drive continuous improvement across the plant to sustain high performance in a challenging

Qualifications

• Bachelor's degree in Engineering or related technical discipline.
• Lean manufacturing processes and quality standards knowledge.
• Strong problem-solving and operational improvement skills.

Responsibilities

• Manages and leads a team of technicians overseeing operations, equipment maintenance, and repair in manufacturing facilities.
• Owns safety, quality, scheduling, and conflict resolution amongst staff and other stakeholders and assists in resolving operational, safety, and security issues.
• Oversees flow of work through factories and streamlining processes and operations between groups and divisions.
• Establishes tactical plans to ensure production schedules are met within established quality and cost objectives.
• Ensures optimum total area performance in terms of safety, quality, output, and cost through staffing training development and retention of the group.
• Understands scheduled and unscheduled equipment maintenance, repair, recovery, troubleshooting, tool quality, and tool run rate.
• Assumes direct ownership and acts as the first responder of all onshift issues within assigned toolset or area.
• Works with engineering teams to solve problems impacting factory operations/health.
• Owns shift schedule including workstation assignments/rotations, employee training, vacations, breaks, overtime, and backups.
• Establishes training plans for direct reports and monitor training performance against schedule to assure shift team has skills.
• Reviews staffing certification levels tied to wafer ramp levels and ensures adequate certified personnel.

Skills

LEAN manufacturing

Operations management

Team leadership

Problem solving

SQL

Workflow automation

Manufacturing equipment

Cross-functional collaboration

Education

Bachelor's degree in Engineering

Master's degree (preferred)

Tools

SQL

Workflow automation

Job description

Job Details

• Note: This role requires regular onsite presence when managing employees whose responsibilities necessitate onsite work. Managers of onsite essential roles are expected to be onsite to support operational needs.
• Manages and leads a team of technicians overseeing operations, equipment maintenance, and repair in manufacturing facilities.
• Owns safety, quality, scheduling, and conflict resolution amongst staff and other stakeholders and assists in resolving operational, safety, and security issues.
• Oversees flow of work through factories and streamlining processes and operations between groups and divisions.
• Establishes tactical plans to ensure production schedules are met within established quality and cost objectives.
• Ensures optimum total area performance in terms of safety, quality, output, and cost through staffing training development and retention of the group.
• Understands scheduled and unscheduled equipment maintenance, repair, recovery, troubleshooting, tool quality, and tool run rate.
• Assumes direct ownership and acts as the first responder of all onshift issues within assigned toolset or area.
• Works with engineering teams to solve problems impacting factory operations/health.
• ensures effective employee staffing including workstation assignment, shift rotations, and PTO requests.
• Owns shift schedule including workstation assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, backup for absent employees, and shift rotations.
• Establishes training plans for direct reports and monitor training performance against schedule to assure shift team has skills needed to sustain production.
• Regularly reviews staffing certification levels that are tied to wafer ramp levels and ensures performance required number of certified individuals for each ramp threshold.
• evelops longterm strategies for manufacturing operations capabilities to support future requirements.
• Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results.
• Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.

Minimum Qualifications

• Bachelor's degree in Engineering (e.g., Electrical, Mechanical, Mechatronics) or a related technical discipline.
• 0 - 1+ years of experience in manufacturing operations with a Bachelor's degree, or equivalent experience per business needs.
• Proven proficiency in manufacturing managements processes per Safety/Quality standards.
• Demonstrable experience with LEAN manufacturing methodologies and process optimization strategies.
• Strong technical knowledge of manufacturing equipment and tools, paired with operational problem-solving skills.

Preferred Qualifications

• Master's degree preferred with relevant academic or professional exposure to semiconductor manufacturing or similar fields.
• Experience as an engineer, team lead, or supervisor with a passion for managing and developing teams.
• Familiarity with manufacturing-focused data science tools, SQL, statistical methods, and workflow automation solutions.
• Strong analytical skills and the ability to work effectively across functional teams.
• Flexibility to adapt to evolving production demands and schedules, including the ability to manage 12-hour shifts on a rotating basis.

Job Type

Experienced Hire

Shift

Shift 1 (Malaysia)

Primary Location

Malaysia, Penang

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.