Manufacturing Operations Manager (Contract)

Intel; Kulim; On-site; MYR 60,000 - 90,000; Full time

Job summary

Intel in Kulim is seeking a shift supervisor to manage and lead a team of technicians overseeing operations, maintenance and repair in a high‑volume manufacturing facility.

You will own safety, quality, scheduling, and staff conflicts, and collaborate with engineering teams to resolve operational health issues. The role requires coordinating shifts, training, and ensuring ramp readiness while upholding Intel values.

Qualifications

• 2+ years of relevant experience, including 1+ year in team leadership.
• Strong engineering or technical background required.
• Bachelor’s degree in Electrical/Mechanical/Mechatronics or related field.

Responsibilities

• Lead a team of technicians overseeing operations, equipment maintenance and repair.
• Own safety, quality, scheduling, and staff conflict resolution.
• Oversee flow of work and streamline processes between groups.
• Develop tactical plans to meet production schedules within quality and cost targets.
• Ensure staffing, shift rotations, PTO requests.
• Establish training plans and monitor performance.
• Drive team results and align with Intel values.

Skills

Team leadership

Engineering background

Onsite work

Shift work

Education

Bachelors in Engineering

Job description

• Manages and leads a team of technicians overseeing operations, equipment maintenance, and repair in manufacturing facilities.
• Owns safety, quality, scheduling, and conflict resolution amongst staff and other stakeholders and assists in resolving operational, safety, and security issues.
• Oversees flow of work through factories and streamlining processes and operations between groups and divisions.
• Establishes tactical plans to ensure production schedules are met within established quality and cost objectives.
• Ensures optimum total area performance in terms of safety, quality, output, and cost through staffing training development and retention of the group.
• Understands scheduled and unscheduled equipment maintenance, repair, recovery, troubleshooting, tool quality, and tool run rate.
• Assumes direct ownership and acts as the first responder of all on-shift issues within assigned toolset or area.
• Works with engineering teams to solve problems impacting factory operations/health.
• Ensures effective employee staffing including workstation assignment, shift rotations, and PTO requests.
• Owns shift schedule including workstation assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
• Establishes training plans for direct reports and monitor training performance against schedule to assure shift team has skills needed to sustain production.
• Regularly reviews staffing certification levels that are tied to wafer ramp levels and ensures performance required number of certified individuals for each ramp threshold.
• Develops long-term strategies for manufacturing operations capabilities to support future requirements.
• Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results.
• Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.

Job Details

Job Description:

• Manages and leads a team of technicians overseeing operations, equipment maintenance, and repair in manufacturing facilities.
• Owns safety, quality, scheduling, and conflict resolution amongst staff and other stakeholders and assists in resolving operational, safety, and security issues.
• Oversees flow of work through factories and streamlining processes and operations between groups and divisions.
• Establishes tactical plans to ensure production schedules are met within established quality and cost objectives.
• Ensures optimum total area performance in terms of safety, quality, output, and cost through staffing training development and retention of the group.
• Understands scheduled and unscheduled equipment maintenance, repair, recovery, troubleshooting, tool quality, and tool run rate.
• Assumes direct ownership and acts as the first responder of all on-shift issues within assigned toolset or area.
• Works with engineering teams to solve problems impacting factory operations/health.
• Ensures effective employee staffing including workstation assignment, shift rotations, and PTO requests.
• Owns shift schedule including workstation assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
• Establishes training plans for direct reports and monitor training performance against schedule to assure shift team has skills needed to sustain production.
• Regularly reviews staffing certification levels that are tied to wafer ramp levels and ensures performance required number of certified individuals for each ramp threshold.
• Develops long-term strategies for manufacturing operations capabilities to support future requirements.
• Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results.
• Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.

Qualifications

• Minimum 2 years and above of relevant professional experience, including at least 1 year of experience leading a team of technicians.
• Strong engineering or technical background is required.
• Bachelor’s degree in an Engineering-related field, such as Electrical & Electronics, Mechanical, Mechatronics, or a related discipline.
• Able to work effectively in a fast-paced, startup-style environment and manage stress well.
• Willing and able to work onsite in Kulim.
• Willingness to work on shifts as required.

Job Type

Intel Contract Employee

Shift

Shift 9 A1 (Malaysia)

Primary Location

Malaysia, Kulim

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

ADDITIONAL INFORMATION

Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.