MANUFACTURING PROCESS ASSISTANT MANAGER

Exentec Services Malaysia Sdn. Bhd.; Seberang Perai; On-site; MYR 90,000 - 150,000; Full time

Job summary

Exentec Services Malaysia Sdn. Bhd. is seeking a Manufacturing Process & SAP Specialist to optimize production, drive Lean improvements, and ensure SOP compliance across global ops. You will build standards, monitor KPIs, and support NPI in a dynamic manufacturing setting.

You will partner with Planning, Quality, Engineering, and SAP teams to map processes, implement Plan-to-Produce (S/4HANA), and support audits, trainings, and continuous improvement in a multicultural environment in Penang.

Qualifications

• Bachelor’s degree required in a relevant engineering or IT field.
• 5–8 years in manufacturing operations or related roles.
• 2–3 years ERP implementation experience.
• Experience with SAP ECC or SAP S/4HANA preferred.
• Experience in global cross-functional projects an advantage.

Responsibilities

• Analyse, develop, and optimize manufacturing processes to improve productivity and efficiency.
• Lead continuous improvement projects using Lean Manufacturing and problem-solving methodologies.
• Establish and maintain standardized operating procedures, work instructions, and process documentation.
• Monitor manufacturing KPIs and identify opportunities for process enhancement.
• Support new product introduction (NPI) and pilot run activities.
• Act as Manufacturing Process Key User for Plan-to-Produce processes.
• Collaborate with global process owners and SAP teams on S/4HANA implementation projects.
• Participate in requirements gathering, process mapping, system testing, and UAT.
• Support end-user training and deployment activities.
• Ensure material flow and inventory transactions align with system requirements.
• Liaise with global process managers and cross-functional teams.

Skills

Lean Manufacturing

Problem solving

Process Mapping

Data analysis

Project management

Cross-functional collaboration

Education

Bachelor's Degree in Manufacturing Engineering or related field

Tools

SAP S/4HANA

SAP ECC

BPMN/Visio

MS Excel

Job description

Key Responsibilities

• 1. Review daily production performance, capacity utilization, and operational KPIs against targets.
• 2. Monitor manufacturing process flow and identify bottlenecks impacting productivity, quality, or delivery.
• 3. Coordinate with Production, Planning, Warehouse, Quality, and Engineering teams to resolve operational issues.
• 4. Support SAP S/4HANA Plan-to-Produce process execution and troubleshoot system-related issues.
• 5. Analyse production data and prepare daily performance reports for management review.
• 6. Drive continuous improvement initiatives to enhance efficiency, quality, and cost performance.
• 7. Review material availability and collaborate with planners to mitigate shortages or excess inventory.
• 8. Ensure compliance with approved SOPs, Work Instructions, and manufacturing standards.
• 9. Facilitate root cause analysis and corrective actions for process deviations, quality issues, and operational disruptions.
• 10. Support new product introduction (NPI), pilot runs, and process validation activities.
• 11. Update and maintain process documentation, SOPs, process maps, and system master data as required.
• 12. Participate in meetings with global process owners, project teams, and key stakeholders to support process harmonization and SAP S/4HANA implementation activities.

II. RESPONSIBILITIES

1. Process Management & Improvement

• Analyse, develop, and optimize manufacturing processes to improve productivity and efficiency.
• Lead continuous improvement projects using Lean Manufacturing and problem-solving methodologies.
• Establish and maintain standardized operating procedures, work instructions, and process documentation.
• Monitor manufacturing KPIs and identify opportunities for process enhancement.
• Support new product introduction (NPI) and pilot run activities.

2. SAP S/4HANA & Digital Transformation

• Act as Manufacturing Process Key User for Plan-to-Produce processes.
• Collaborate with global process owners and SAP teams on S/4HANA implementation projects.
• Participate in business requirement gathering, process mapping, system testing, and user acceptance testing (UAT).
• Support end-user training and deployment activities.
• Ensure system processes align with business operational requirements.

3. Production Planning & Execution

• Support planning and scheduling process improvements.
• Monitor production performance, capacity utilization, and manufacturing execution.
• Work with Production, Warehouse, Procurement, and Quality departments to resolve operational issues.
• Ensure material flow and inventory transactions comply with system requirements.

4. Quality & Compliance

• Ensure manufacturing processes comply with ISO, customer, and regulatory requirements.
• Support internal and external audits.Drive root cause analysis and corrective actions for process-related issues.
• Promote continuous compliance and process discipline throughout manufacturing operations.

5. Stakeholder Management

• Liaise with global process managers and cross-functional teams.
• Facilitate workshops, meetings, and process improvement discussions.
• Prepare operational reports and presentations for management review.
• Support organizational change management initiatives.

III. QUALIFICATIONS

1. Education:

• Bachelor's Degree in Manufacturing Engineering, Industrial Engineering, Supply Chain, Operations Management, Information Systems, or related field.

2. Experience:

• Minimum 5-8 years in manufacturing operations, process engineering, production planning, or supply chain.
• Minimum 2-3 years of experience in ERP implementation projects.
• Experience with SAP ECC or SAP S/4HANA is highly preferred.
• Experience in global, cross-functional projects is an advantage.

3. Technical Skills:

• Knowledge of Plan-to-Produce business processes.
• Understanding of:
  • Production Planning (PP)
  • Manufacturing Execution
  • Warehouse Management
  • Quality Management
  • Material Master & BOM Management
  • Routing & Work Center Management
• Process Mapping (BPMN, Visio)
• Data analysis and reporting

4. Soft Skills:

• Project management and facilitation skills.
• Excellent communication and presentation abilities.
• Analytical problem-solving capability.
• Ability to work effectively in a global matrix environment.