Mandarin-Speaking Entry-Level Sales Associate

Nutrilife Asia Sdn Bhd; Selangor; On-site; MYR 8,900 - 13,000; Part time

Benefits offered by this job

Annual Leave

EPF

SOCSO

Performance Bonus

Training Provided

Medical and Hospitalisation Leave

Job summary

Nutrilife Asia Sdn Bhd in Malaysia is seeking a customer-focused, Mandarin-speaking sales support representative to engage with customers via Facebook Messenger, WhatsApp and e-commerce platforms.

You will identify needs, propose suitable product packages, follow up with customers, and maintain accurate CRM records while adhering to Nutrilife Asia’s service standards. Training is provided and part-time hours apply.

Qualifications

• Fluent in Mandarin Chinese (spoken, written and typed).
• Basic communication in Bahasa Malaysia and English.
• Comfortable communicating with customers via text and messaging platforms.
• Patient, empathetic and able to communicate clearly with customers.
• Detail-oriented and able to follow structured processes.
• Willing to learn, receive feedback and improve.
• Responsible, reliable and able to work consistently.
• Basic computer and digital platform skills.
• Previous part-time sales experience is an advantage.

Responsibilities

• Respond to customer enquiries through Facebook Messenger, WhatsApp and e-commerce platforms.
• Understand customers’ needs and guide them towards suitable solutions.
• Recommend suitable product packages based on customers’ needs and situations.
• Follow up with potential customers and existing customers.
• Handle order entry, tracking updates and CRM records accurately.
• Learn and follow Nutrilife Asia’s sales conversation process and customer service standards.
• Identify situations that require support and elevate them to team.

Skills

Mandarin Chinese

Bahasa Malaysia

English

Communication skills

Empathy

Clear communication

Detail-oriented

Willing to learn

Reliable

Basic computer skills

Customer service

Sales experience (part-time)

Job description

Nutrilife Asia Sdn Bhd in Malaysia is seeking a customer-focused, Mandarin-speaking sales support representative to engage with customers via Facebook Messenger, WhatsApp and e-commerce platforms.

You will identify needs, propose suitable product packages, follow up with customers, and maintain accurate CRM records while adhering to Nutrilife Asia’s service standards. Training is provided and part-time hours apply.