Mandarin Interpreter

Kreato Global | BPO and Language Solutions; Malaysia; On-site; MYR 82,025 - 127,594; Full time

Job summary

Kreato Global | BPO and Language Solutions is hiring Mandarin interpreters for a 100% remote role, focusing on Over-the-Phone Interpretation (OPI) with a clear pathway to Video Remote Interpretation (VRI). You will provide accurate consecutive interpretation in medical settings and support social services and financial communications.

Candidates need 6 months to 1 year remote medical interpretation experience, C1 English, and certifications such as EF SET, TOEFL, or CAE.

Qualifications

• 6 months to 1 year minimum of remote medical interpretation experience.
• English proficiency: C1 fluency; valid EF SET (4-Skill), TOEFL, or CAE certifications accepted.
• Interpretation certification: pass terminology and interpreter skills evaluation during hiring.
• Compliance: HIPAA and FWA certifications required or willing to obtain.
• Background check: willingness to complete a standard background check via email.

Responsibilities

• Provide accurate consecutive interpretation primarily in medical settings.
• Facilitate communication in social services and financial contexts.
• Work 100% remotely with a HIPAA-compliant environment.
• Progress from OPI to VRI based on performance and needs.

Skills

Mandarin

Medical terminology

Customer service

Education

EF SET (4-Skill) certification

TOEFL or CAE certificate

Job description

Founded in 2020, Kreato Global is a premier BPO company specializing in comprehensive language solutions. We are a recognized leader in high-quality medical interpretation, providing seamless Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services that bridge vital communication gaps in the global healthcare sector.

The Role

We are seeking skilled, highly motivated Mandarin Interpreters to join our 100% remote team. Initially focused on OPI, this role offers a clear pathway to advance into VRI. You will be responsible for providing accurate, consecutive interpretation primarily in medical settings, as well as facilitating crucial communication in social services and financial contexts.

About Us

Founded in 2020, Kreato Global is a premier BPO company specializing in comprehensive language solutions. We are a recognized leader in high-quality medical interpretation, providing seamless Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services that bridge vital communication gaps in the global healthcare sector.

The Role

We are seeking skilled, highly motivated Mandarin Interpreters to join our 100% remote team. Initially focused on OPI, this role offers a clear pathway to advance into VRI. You will be responsible for providing accurate, consecutive interpretation primarily in medical settings, as well as facilitating crucial communication in social services and financial contexts.

Qualifications & Experience

• Experience: 6 months to 1 year minimum of professional experience in remote medical interpretation.
• English Proficiency: Minimum C1 fluency. We accept valid certifications from EF SET (4-Skill), TOEFL, or CAE.
• Interpretation Certification: You must be able to pass a terminology and interpreter skills evaluation that will be performed during the hiring process.
• Core Skills: Complete mastery of medical and customer service terminology.
• Compliance: Must currently hold, or be willing to obtain, HIPAA and FWA (Fraud, Waste, and Abuse) certifications.
• Background Check: Willingness to successfully complete a standard background check via email.

Technical & Workspace Requirements

• Internet Connection: A hardwired Ethernet connection directly to your router is mandatory ( Wi-Fi is strictly prohibited ).
• Hardware: A high-quality, noise-canceling USB headset.
• Computer Specs: Minimum of Windows 10 OS and 4GB RAM.
• Browser: The latest version of Google Chrome, Apple Safari, or Microsoft Edge.
• Workspace: A dedicated, quiet, and fully HIPAA-compliant working environment.

What We Offer

• Competitive Compensation: Attractive pay based strictly on interpreted minutes.
• Schedule Flexibility: Set your own working hours based on your availability (subject to a minimum weekly hour requirement).
• Work from Anywhere: A 100% remote position allowing you to work from the comfort of your home.
• Clear Career Progression: Opportunities to transition from OPI to VRI based on performance (which includes a higher per-minute rate), with the potential to build a long-term career and join our core staff.
• Supportive Culture: Become part of a friendly, expert, and highly supportive global team.