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Alcon is seeking a Manager, Vision Care Account Management to lead nationwide sales activities and promotions aimed at key pharmacy customers, driving growth in Vision Care.
You will develop tactical sales plans, manage a team of six independent optical reps and three key account reps, and collaborate with Marketing, Finance and Customer Service to optimize performance and customer satisfaction.
At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.
This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Manager, Vision Care Account Management (Management Path) is primarily responsible for planning and executing sales activities and promotions with key pharmacy customers to drive growth in the Vision Care business. You will develop tactical sales plans, lead execution, track progress, and achieve sales targets across product lines.
Under the supervision of the commercial manager, to lead nationwide sales team members in selling a range of designated products to achieve sales targets (Malaysia Contact lens and Contact lens care) Build the sales strategy and tactical plan to implement at pharmacy chain and optical channels. Allocate resource accordingly, ensure accurate forecasts and adapts plan when needed, meet/exceed monthly, quarterly and annual sales target. Provide leadership through effective communication of vision. Manage, coach, develop sales team (consisted of 6 Independent optical reps and 3 key account reps) , and lead multifunctional teamwork between sales teams and other cross-functional team. Provide supervision through field visits, observations and measurement of results to include performance appraisals. Manage business partners, customers and/or distributors to achieve shared KPIs including sales target, inventory and spending Develop competencies and processes required to create an effective and efficient sales organization. Provide sales management, budget control and incentive planning. Ensure effective hiring, orientation, training, development and retention of sales team. Establish effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, etc.) to address key business issues and opportunities. Maintain competitive knowledge to create and adjust sales strategies. Maintain and build partnership with key strategic customers and KOL, understand sales force, manage forecast and channel’s need to increase business growth opportunities.
Experience managing key accounts across modern trade, trade marketing Good analytical skill Clear progression of career growth in past experience Experience and success in recruiting and retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team. Demonstrated ability to professionally develop and coach team members. Ability to build positive working relationships, both internally and externally. Business related computer skills including Microsoft Office Suite.
Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well‑known Opti‑Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.