Manager, Vision Care Account Management

Alcon; Malaysia; On-site; MYR 180,000 - 240,000; Full time

Job summary

Alcon in Selangor, Malaysia, seeks a Manager, Vision Care Account Management to lead a nationwide sales team focused on pharmacy customers and optical channels.

You will develop strategic sales plans, coach six independent reps and three key account reps, manage partners and distributors, and collaborate with Marketing, Finance, and Customer Service to grow Alcon's Vision Care business.

Qualifications

• Bachelor’s degree in Pharmaceutical or related field; MBA preferred.
• Minimum 5 years’ experience in sales supervision in Pharmaceutical Industry or FMCG.
• Experience managing key accounts across modern trade, trade marketing, and distributors.
• Strong leadership, negotiation and communication skills with a results-driven mindset.
• Experience recruiting, developing and retaining a high-performance sales team.

Responsibilities

• Lead nationwide sales team to achieve targets across Malaysia for Vision Care products.
• Develop sales strategy and tactical plans for pharmacy chains and optical channels.
• Coach, develop and supervise a team of reps and coordinate cross-functional activities.
• Manage partners, customers and distributors to meet KPIs including sales target and budget.
• Collaborate with Marketing, Finance and Customer Service to address business issues and opportunities.

Skills

Negotiation

Leadership

Communication

Sales management

Forecasting

Team motivation

Education

Bachelor’s degree in Pharmaceutical or related

MBA

Tools

Microsoft Office

Job description

## Manager, Vision Care Account ManagementApplyremote type: Not applicablelocations: Selangortime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2026 (30+ days left to apply)job requisition id: R-2026-48695At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.**POSITION OVERVIEW:**This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.The Manager, Vision Care Account Management (Management Path) is primarily responsible for planning and executing sales activities and promotions with key pharmacy customers to drive growth in the Vision Care business. You will develop tactical sales plans, lead execution, track progress, and achieve sales targets across product lines.**KEY RESPONSIBILITIES:*** Under the supervision of the commercial manager, to lead nationwide sales team members in selling a range of designated products to achieve sales targets (Malaysia Contact lens and Contact lens care)* Build the sales strategy and tactical plan to implement at pharmacy chain and optical channels. Allocate resource accordingly, ensure accurate forecasts and adapts plan when needed, meet/exceed monthly, quarterly and annual sales target.* Provide leadership through effective communication of vision. Manage, coach, develop sales team (consisted of 6 Independent optical reps and 3 key account reps) , and lead multifunctional teamwork between sales teams and other cross-functional team. Provide supervision through field visits, observations and measurement of results to include performance appraisals.* Manage business partners, customers and/or distributors to achieve shared KPIs including sales target, inventory and spending* Develop competencies and processes required to create an effective and efficient sales organization. Provide sales management, budget control and incentive planning.* Ensure effective hiring, orientation, training, development and retention of sales team.* Establish effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, etc.) to address key business issues and opportunities. Maintain competitive knowledge to create and adjust sales strategies.* Maintain and build partnership with key strategic customers and KOL, understand sales force, manage forecast and channel’s need to increase business growth opportunities.**WHAT YOU’LL BRING TO ALCON:****EDUCATION*** Minimum: Bachelor’s degree in Pharmaceutical or related**Preferred:** MBA **EXPERIENCE*** Minimum: 5 years’ experience in sales supervision position in Pharmaceutical Industry or FMCG field* Preferred: 3 years’ experience in trade marketing or FMCG field**KNOWLEDGE / SKILLS*** Strong managerial abilities that include negotiating skills and communication* Solid leadership profile, strong sales success and result-oriented* Excellent interpersonal skills, positive and be able to motivate people* Strategy development, project management, problem solving, analytical and change management skills.**ADDITIONAL INFORMATION:*** Experience managing key accounts across modern trade, trade marketing* Good analytical skill* Clear progression of career growth in past experience* Experience and success in recruiting and retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team. Demonstrated ability to professionally develop and coach team members.* Ability to build positive working relationships, both internally and externally.* Business related computer skills including Microsoft Office Suite.**HOW YOU CAN THRIVE AT ALCON:*** Opportunity to work with a leading global medical device company* Collaborate with a diverse and talented team in a supportive work environment* Competitive compensation package and comprehensive benefits* Continuous learning and development opportunities