Manager - Venue

Jeffrey Cheah Performing Arts Centre; Subang Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

Jeffrey Cheah Performing Arts Centre in Subang Jaya is seeking a Venue Manager to oversee day-to-day operations and ensure excellent customer experiences across events.

You will lead front-of-house, coordinate bookings, and manage safety, logistics, and facility readiness while liaising with production and technical teams to deliver seamless events.

Qualifications

• Degree in Event Management, Hospitality, or related field.
• 5+ years in venue or event operations.
• Strong leadership and customer service orientation.
• Ability to manage multiple events and teams concurrently.

Responsibilities

• Manage front-of-house operations, including ushering, box office, security, and hospitality including F&B.
• Oversee event front-of-house set-up, crowd flow, and audience safety protocols.
• Coordinate venue bookings and event calendars.
• Ensure cleanliness, accessibility, and overall facility readiness.
• Liaise with event organisers, production, and technical teams to ensure smooth operations.
• Manage FOH staff scheduling, training, and performance.
• Oversee safety and facility management of venues including maintenance and inspections
• Manage venue-related budget, expenditure and reporting

Skills

Leadership

Customer service

Event operations

Team management

Education

Degree in Event Management

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Jeffrey Cheah Performing Arts Centre is an upcoming landmark to serve as a premier venue for concerts, theatrical productions, and community events, thereby enhancing the cultural landscape of Sunway City and the broader Klang Valley region.

Role Overview:
The Venue Manager oversees the day-to-day operations of the performing arts centre, ensuring excellent customer experience, efficientlogistics, and venue readiness for all events.

Key Responsibilities:

Manage front-of-house operations, including ushering, box office, security, and hospitality including F&B.

Oversee event front-of-house set-up, crowd flow, and audience safety protocols.

Coordinate venue bookings and event calendars.

Ensure cleanliness, accessibility, and overall facility readiness.

Liaise with event organisers, production, and technical teams to ensure smooth operations.

Manage FOH staff scheduling, training, and performance.

Oversee safety and facility management of venues including maintenance and inspections

Manage venue-related budget,expenditureand reporting

Requirements:

Degree in Event Management, Hospitality, or a related field.

5+ years’ experience in venue or event operations.

Strong leadership and customer service orientation.

Ability to manage multiple events and teams concurrently.

Why Join Us?

Be part of a dynamic performing arts environment.

Contribute to delivering exceptional audience experiences.

Opportunities to collaborate across programming, marketing, and event operations.