Manager – Portfolio Operations.

Harmonic Fund Services; George Town; On-site; MYR 364,000 - 526,000; Full time

Job summary

Harmonic Fund Services in the Cayman office is seeking a Manager – Portfolio Operations. You will oversee the operations team responsible for data entry, reconciliations, loan processing, fund accounting and ad hoc reporting to ensure client deliverables are met as per service agreements.

You will lead reconciliation efforts, valuation integrity, and transparency reporting, acting as the escalation point for settlement and operational issues, and collaborating with brokers and investment

Qualifications

• Degree in Finance, Accounting, Economics or Mathematics or similar.
• 5+ years in a similar role with complex securities and derivatives, including trade booking and reconciliations.
• Knowledge of offshore financial services, fund valuation, and prime brokerage.
• Public accounting qualification (CA/CPA/CGA/CMA) preferred.
• Experience with FM3 software is required.

Responsibilities

• Oversee Operations team to meet deliverables for clients and manage resources.
• Manage security transactions capture, processing, pricing, and corporate actions processing.
• Act as escalation point for settlement and operational issues; liaise with trading counterparties.
• Deliver daily, weekly, and monthly position and cash reconciliations.
• Work with brokers and investment managers to resolve reconciliation breaks.
• Partner with internal accountants to ensure valuation integrity and transparency reporting.
• Suggest improvements to processes and operating model.

Skills

Communication skills

Problem solving

Time management

Attention to detail

Client orientation

Adaptability

Team leadership

Education

Finance/Accounting/Economics/Mathematics degree

CPA/CA/CGA/CMA preferred

Tools

FM3 software

Fund accounting applications

Excel

Job description

Our Cayman office invitesapplicants for the position of: Manager – Portfolio Operations.

Job Summary:

The Manager – Portfolio Operations oversees the operations team that is responsible for the following: data entry/management; reconciliations; loan transaction processing; fund accounting; and ad hoc reporting. They will work closely with the Operations team to ensure that all client deliverables, as set out in the relevant service agreement(s), are completed as required and will also act as the primary point of escalation for any issues raised

Essential Functions

General Responsibilities

• Manage the Operations team, ensuring agreed deliverables to internal and external stakeholders are met. Special project delegation support
• Security transactions capture, processing, pricing, corporate actions processing
• Serve as the escalation point for settlement and operational issues, providing leadership in issue resolution, engaging with trading counterparties as required, and escalating significant risks or concerns to the appropriate management level to ensure timely and effective outcomes.
• Deliver accurate daily, weekly and monthly position and cash reconciliations
• Work with brokers and investment managers to investigate and resolve reconciliation breaks
• Partner with internal accountants to ensure valuation integrity
• Assist with transparency reporting preparation
• Participate in discussions regarding enhancements to the team’s operating model, collaborating with internal and external partners to identify opportunities for improving processes, procedures, and overall operational efficiency

Managerial Responsibilities

• Manage team resource allocation, regular performance reviews, recruiting and training of Assistant Managers
• Conduct performance reviews for direct reports

Other Responsibilities

• Other job functions as required

Job Qualifications

• Qualifications: A university graduate with a degree in Finance, Accounting, Economics, Mathematics or similar. Professional public accounting qualification (CA, CPA, CGA, CMA or equivalent) preferred
• Experience: 5+ years’ experience in a similar or combined role working with complex securities and derivative products with detailed knowledge of trade booking, settlement, reporting & reconciliations
• Knowledge: High level of expertise and technical knowledge of alternative investment products, the offshore financial services industry including system technology, portfolio valuation, accounting, share transfer and registration, prime brokerage, financing and custody

Technical Requirements

• Solid working knowledge of all Windows applications including Excel to an advanced level and knowledge of fund accounting applications
• Minimum of 2 years’ experience working with FM3 software required

General Skills & Abilities Required

• Strong Communication Skills : Demonstrates clear verbal articulation, active listening, writing for clarity and purpose, adapting messages to diverse audiences and providing and receiving constructive feedback
• Workflow and Problem-Solving Acumen : Understands standard procedures and task sequences, anticipates dependencies, and applies structured approaches to identify, analyze, and resolve operational challenges efficiently
• Self-Driven Productivity : Demonstrates intrinsic motivation and perseverance, managing workloads independently while maintaining consistent quality and meeting objectives without external prompting
• Meticulous Attention to Detail : Maintains vigilance for accuracy, spotting inconsistencies or errors in tasks, documentation, and communications, ensuring outputs are precise and reliable
• Relationship and Client Orientation : Builds and sustains professional connections, interprets stakeholder expectations, and responds with empathy, respect, and service-minded adaptability
• Time Management and Prioritization Skills : Allocates attention and resources effectively, balancing multiple responsibilities, adjusting plans proactively, and meeting deadlines under dynamic conditions
• Interpersonal and Sociable Engagement : Navigates people-facing environments with confidence, fostering inclusive collaboration, empathetic communication, and positive rapport with colleagues and clients alike
• Adaptability and Flexibility : Quickly adjusts to changes in workflows, client needs, or organizational priorities while maintaining performance, resilience, and solution-oriented focus
• Critical Thinking and Decision-Making Capacity : Evaluates situations methodically, considers alternative strategies, and implements practical solutions that balance organizational goals and operational constraints