Manager, People Operations & Rewards (HR Manager)
About Us
Prestige Carcare Group Sdn Bhd is a fast‑growing automotive service provider in Malaysia. We specialise in vehicle maintenance, detailing, diagnostics, and premium car‑care solutions across multiple branches and subsidiaries.
Why Join Us?
Purpose That Drives Performance
We aim to become one of Malaysia’s leading automotive service groups. If you are passionate about building strong HR foundations and improving company‑wide people practices, this is the place for you.
A Culture That Empowers
We value transparency, respect, accountability, and collaboration. No corporate politics—just real work and results.
The Role
We are seeking a strategic and hands‑on Manager of People Operations & Rewards to build a scalable HR foundation across all Prestige Group subsidiaries. The position oversees HR systems, payroll, rewards, compliance, and people analytics, ensuring smooth operations and strong alignment across all business units.
Main Responsibilities
People Operations & Systems
- Own and optimise Group HR systems (HRIS, ATS, payroll).
- Drive automation, data accuracy and efficiency across onboarding, confirmations, transfers and off‑boarding.
- Maintain consistent HR processes and documentation standards across all subsidiaries.
- Strengthen employee lifecycle workflows for scalability.
- Oversee accurate, timely payroll processing for all employees.
- Maintain compensation structure, salary ranges and Group‑wide benefits programmes.
- Lead annual performance appraisal and salary review cycles.
- Conduct pay equity audits and manpower cost forecasting.
- Partner with Finance for workforce planning, budgeting and cost modelling.
People Analytics
- Manage HR dashboards and reporting for headcount, attrition, labour cost, productivity and branch‑level insights.
- Provide data‑driven guidance to support leadership decisions and improve staffing strategies.
Compliance & Policy
- Ensure full compliance with Malaysian labour law across all subsidiaries.
- Develop, update and enforce Group‑wide HR policies, SOPs, employment contracts and disciplinary frameworks.
- Support investigations, disciplinary actions and risk mitigation.
- Lead HR audits for attendance, payroll accuracy, documentation and branch compliance.
- Handle and oversee all subsidiaries’ HR functions and HR systems across the Group.
- Evaluate, negotiate and manage service providers for cost efficiency and performance quality.
- Standardise HR tools, systems and workflows across subsidiaries for seamless Group‑wide alignment.
- Lead, coach and develop a high‑performing HR operations team.
- Work closely with business leaders, branch managers and subsidiary heads to ensure HR alignment and proactive support.
- Advise senior leadership on HR strategy, workforce planning, compensation decisions and organisational risks.
- Promote a strong internal culture of accountability, professionalism and continuous improvement.
Requirements
Qualifications & Experience
- Minimum 6 years of HR experience, with at least 2 years in a managerial role.
- Experience in automotive, retail, workshop operations or fast‑paced SMEs is an advantage.
- Strong understanding of Malaysian labour law and HR best practices.
- Hands‑on experience with HRIS, ATS, Ipayroll systems (HR2000) and digital HR tools.
- Experience in HR system implementation or migration is highly preferred.
- Strong analytical skills, especially in manpower planning and HR metrics.
- Bachelor’s degree; comfortable working with numbers and data.
You Should Have / Be
- Strategic partner: Align HR strategies with business needs and growth plans.
- Systems thinker: Design structured, scalable HR processes for multi‑subsidiary operations.
- Operational excellence: Ensure accuracy, compliance and high standards in payroll and HR operations.
- Strong communicator: Influence, guide and support managers across all levels.
- Data‑informed: Use HR analytics to drive decisions, identify gaps and improve outcomes.
- Builder’s mindset: Thrive in a growing, fast‑changing organisation; enjoy creating systems and frameworks.
- High integrity: Handle sensitive and confidential matters with professionalism and fairness.
- People developer: Coach managers and grow HR team capabilities.
- Culture champion: Promote Group values and reinforce a strong workplace culture across all subsidiaries.