Manager - HLISB (Cash Management & Deposit-i)

Hong Leong Bank; Malaysia; On-site; MYR 180,000 - 260,000; Full time

Job summary

Hong Leong Bank seeks an experienced professional to drive business plans and marketing strategies within Corporate/Cash Management. You will work with Product Managers to commercialize products, analyze market data, and support branch teams in selling Cash Management services.

The role emphasizes pricing, campaign development, and ongoing performance monitoring to enhance profitability and efficiency within the deposit and cash management portfolio.

Qualifications

• Bachelor’s Degree holder in any equivalent.

Responsibilities

• Propose and execute business plans and marketing strategies with measurable results.
• Collaborate with Product Managers to commercialize new/existing products.
• Analyze customer behavior and market data to identify opportunities for deposits and cash management.
• Support branch managers and relationship managers in selling Cash Management products.
• Develop pricing models and campaigns for deposit products.
• Monitor performance and implement process improvements in product operations.

Skills

English language

Education

Bachelor's Degree

Job description

Functional (job responsibilities)

• Propose/execute business plans and marketing strategies and ensure successful execution with proven results
• Work closely with Product Managers/stakeholders in new/existing product/services commercialization and re-commercialization activities
• Leverage stakeholder’s relationships to maximize bank’s income revenue or cost reduction
• Perform competitor analysis to ensure the team/department always stay competitive in the market
• Propose/determine & identify business opportunities and risk associated with cost-benefit analysis to the manager for decision making
• Providing guidance and training to the branch managers/Business Centers’ representative/Account Relationship Managers in selling Cash Management’s product & services
• To work with Product Team to drive net-profit income and/or net-fee income on Cash Management products
• To work with/assist branch managers/Business Centers’ representative/Account Relationship Managers in deal closure
• Propose/review new/existing pricing on product, services and solution based on competitor and cost-benefit analysis
• Product marketing to promote Cash Management Services and Corporate Internet Banking

Deposit

• Work closely with business stakeholders to understand their needs, objectives, and challenges related to deposit products
• Gather, review, and analyze business and industry data, including KPIs, financial reports, and other key metrics to identify opportunities for improvement in deposit products
• Elicit, document, and analyze business requirements for new or existing deposit products
• Translate business requirements into clear and concise functional specifications for technical teams
• Develop and maintain business process models for deposit products
• Collaborate with product managers on the development and launch of new deposit products
• Validate deposit products to ensure that they meet the needs of business stakeholders and customers
• Provide training and support to distribution channels on new or updated deposit products
• Monitor the performance of deposit products and identify areas for improvement
• Develop and implement new processes and procedures to improve the efficiency and effectiveness of deposit product operations
• Stay up-to-date on the latest trends and developments in the deposit products industry
• Developing and maintaining deposit product pricing models
• Analyzing customer behavior and trends to identify new opportunities for deposit products
• Developing and implementing tactical campaigns and promotions
• Communicate and work effectively with all level of stakeholders

Organizational (organizational responsibilities) including Strategic Cost Management and Financial Goals

Work collaboratively with Product and other business units to ensure business/marketing strategy is being executed in-line with overall team objectives.

Education/Qualification

Bachelor’s Degree holder in any equivalent.

Experience

Minimum 8 years relevant experience in banking preferably in Corporate/Cash Management domain. Experience in managing government accounts. Well versed with corporate and commercial banking Cash Management products. Good command in English speaking & writing.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.