Manager - HLISB (ASB Financing) Team Leader

Hong Leong Bank; Kuala Lumpur; In loco; MYR 60.000 - 110.000; Tempo pieno

Descrizione del lavoro

Hong Leong Bank in Malaysia seeks a seasoned sales leader to drive strategic sales planning and staff coaching across cross-functional teams. The role targets monthly sales KPIs, ensuring excellent customer service and strict regulatory adherence.

You will lead initiatives to grow Islamic products, manage relationships with clients, and oversee compliance with bank policies and local regulations. A bachelor’s degree and 6+ years in financial services are required.

Competenze

• Bachelor's degree in Finance/ Banking / Business Management or equivalent.
• Certifications: PCE (Life/General), CEILLI, and FIMM/IPPC as applicable to license requirements.
• At least 6 years of sales experience in financial services.

Mansioni

• Strategic sales planning, intensive staff coaching, and cross-functional coordination to hit monthly targets and ensure top customer service standards.
• Drive financing asset growth by qualifying and approving ASB Financing packages to meet KPIs.
• Stay updated on market trends, interest rate shifts, and regulatory changes to advise clients proactively.
• Grow Islamic product offerings through strong relationship management and acquiring new-to-bank clients.
• Ensure all transactions comply with bank policies, SOPs, and regulatory requirements (PDPA, AML/CFT, Shariah governance).
• Track daily sales metrics for Mobile Sales Executives; train on pitching and closing ASBF deals; motivate through incentives.

Conoscenze

Strategic sales planning

Staff coaching

Cross-functional coordination

Relationship management

Compliance knowledge

Formazione

Bachelor's Degree in Finance/ Banking / Business Management

PCE (Life/General)

CEILLI

FIMM/IPPC (Unit Trust/Banca)

Descrizione del lavoro

Key Responsibilities and Accountabilities

If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities This role focuses on strategic sales planning, intensive staff coaching, and cross-functional coordination to achieve monthly targets and ensure superior customer service standards.

Revenue Generation: Achieve key performance indicators (KPIs) by driving financing asset growth through the strategic sale and approval of ASB Financing packages.

Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.

Portfolio Growth: Focus on growing the Islamic products through effective relationship management and acquisition of new-to-bank clients.

Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).

Leading Teams: Track daily sales metrics for all Mobile Sales Executives. Run regular training on pitching and closing ASBF deals. Motivate staff with daily or weekly incentives to boost morale.

Driving Sales Plan strategies: Find new outdoor roadshow locations and corporate tie-up events aligned with Segment Growth strategy. Review pipelines and forecast monthly team sales numbers for senior management. Join field-visits and attend high-value client meetings with executives.

Managing Compliance Enforce guidelines: Ensure the team follows strict Bank Negara Malaysia regulations. Review financing files for correct income proof and documentation and mitigate risks, spot and stop fraudulent applications before submission.

Building and maintaining close relationships with relevant stakeholders and supporting internal functions.

Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance, and regulatory guidelines.

Perform other responsibilities or projects assigned under the Group or Bank’s initiatives.

Education/Qualification

Minimum a Bachelor's Degree or its equivalent in Finance, Banking, Business Management, or a relevant field.

Required certifications: PCE (Life/General), CEILLI, and FIMM/IPPC (Unit Trust/Banca) as applicable to the license requirements.

Experience Min. 6 years of sales experience in financial services.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.

Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Hong Leong Bank ("HLB") stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations.

To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.