Manager, GRM Operational Risk – Global Risk Oversight

RBC Shared Services Malaysia Sdn Bhd; Putrajaya; On-site; MYR 120,000 - 240,000; Full time

Job summary

RBC Shared Services Malaysia Sdn Bhd in Malaysia seeks an Operational Risk Manager to strengthen 2LOD oversight across Retail, Commercial Banking, Capital Markets, and Wealth Management in Malaysia.

You will monitor risk events, perform root-cause analyses, support Risk Registers, and create concise reports for senior stakeholders as part of the Global Risk Oversight function headquartered in Toronto.

Qualifications

• Operational Risk management experience within a 2LOD function is expected.
• Ability to perform risk assessments and governance activities across multiple segments.

Responsibilities

• Perform 2LOD controls assurance/testing of key controls mitigating Operational Risks in business segments and geographies.
• Support oversight and challenge of 1LOD's execution of Internal Operational Risk Events and Root Cause Analysis.
• Provide oversight inputs to 2LOD domains such as Third Party Risk, Information Management Risk and Fraud Risk.
• Record evidence of 2LOD oversight on the Operational Risk Management System (ORMS).
• Create and present periodic outputs and summaries to Operational Risk stakeholders.

Job description

The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.

Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register etc.). In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.

Key responsibilities

Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific)

Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific)

Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk)

Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS)

Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any

Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications

Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies

Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements

Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders

Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement

About you

Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required

Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution

Support training of new team members as may be necessary

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as an Operational Risk Manager?
• Do you have Risk Assessment experience?

You live a full life shaped by your ideas. By your family. Career. Community. Your unique place in the world. You want an employer that helps you realize your vision for life with a meaningful career and supports your desire for more.

At RBC, we get it. We’re committed to creating an environment that will help people realize their full potential. Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, RBC is a great place to build your career and life.

It’s your career. Your life. Where do you want to go?

RBC. Make It Yours

You live a full life shaped by your ideas. By your family. Career. Community. Your unique place in the world. You want an employer that helps you realize your vision for life with a meaningful career and supports your desire for more.

At RBC, we get it. We’re committed to creating an environment that will help people realize their full potential. Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, RBC is a great place to build your career and life.

It’s your career. Your life. Where do you want to go?