Manager, Global Payment Centre (Project Manager)

hlb; Malaysia; On-site; MYR 240,000 - 420,000; Full time

Job summary

Hong Leong Bank seeks an experienced Project Manager to lead end-to-end delivery of high-criticality payment projects, ensuring alignment with BNM standards and global technology trends.

You will report to the Head of Global Payment Centre and drive upgrades across SWIFT, RENTAS, and PayNet, including ISO 20022 migrations, AML/CTF compliance, and risk management.

Qualifications

• Minimum 8 years in payment operations or project management.
• Experience with SWIFT, RENTAS, and PayNet systems.
• Deep knowledge of ISO 20022 message standard.
• Strong leadership, planning and problem-solving skills.
• Good rapport with PayNet and SWIFT.

Responsibilities

• Lead the full lifecycle of payment system upgrades, from scoping to UAT and regression testing.
• Ensure projects meet BNM guidelines, AML/CTF regulations, and PayNet rules.
• Manage the migration and integration of ISO 20022 standards for SWIFT and RENTAS.
• Drive work improvements to enhance operational efficiency and accuracy.
• Assess operational risks and implement robust mitigation measures for payment migrations.
• Deliver project statistics and analysis to senior management and regulators.
• Build and maintain strong rapport with PayNet, SWIFT, and BNM to ensure smooth project implementation and compliance.

Skills

Project management

Leadership

Problem-solving

Stakeholder management

Regulatory compliance

Education

Diploma / Degree in any discipline or payments/risk management

Tools

SWIFT

RENTAS

PayNet

ISO 20022

Job description

Overview:

The Project Manager is responsible for the strategic leadership, management, and oversight of high-criticality payment projects. The role focuses on the end-to-end delivery of payment infrastructures such as SWIFT, RENTAS, PayNet (DuitNow, RPP, FPX), and Siron, ensuring they align with Bank Negara Malaysia (BNM) standards and global technology trends.

The successful candidate will report to the Head of Global Payment Centre.

Key Responsibilities and Accountabilities:

Functional (job responsibilities)

• Lead the full lifecycle of payment system upgrades, from scoping to UAT and regression testing.
• Ensure projects meet BNM guidelines, AML/CTF regulations, and PayNet rules.
• Manage the migration and integration of ISO 20022 standards for SWIFT and RENTAS.
• Drive work improvements to enhance operational efficiency and accuracy.
• Assess operational risks and implement robust mitigation measures for payment migrations.
• Deliver project statistics and analysis to senior management and regulators.
• Build and maintain strong rapport with PayNet, SWIFT, and BNM to ensure smooth project implementation and compliance.

Jobholder Requirements

Malaysian citizen.

Education/Qualification

Diploma / Degree in any discipline or experience in payments or branch operations and risk management.

Experience/Requirements

• Minimum 8 years in payment operations or project management, specifically with SWIFT, RENTAS, and PayNet systems.
• Deep knowledge and experience with the ISO 20022 message standard.
• Understanding of the broader payments landscape and emerging payment technologies system e.g. SAA
• Proven rapport with PayNet and SWIFT is essential.
• Strong leadership, planning, and problem-solving skills.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation.