Manager, Data Centre Engineering Support

STTGDC; Iskandar Puteri; On-site; MYR 150,000 - 210,000; Full time

Job summary

STTGDC seeks an experienced Engineering Services Delivery Lead to manage the in-country DCES team and deliver best-in-class engineering support for data centre operations, ensuring availability, sustainability, efficiency, governance and customer satisfaction.

The role includes energy management, certification programs, procurement, contracts and vendor management, and collaboration with Technology & Project Delivery to improve maintainability and build quality.

Qualifications

• Must have leadership and delivery experience in 24x7 data centre environments.

Responsibilities

• Provides leadership for the in-country DCES team and assists in strategic goal planning and implementation.

Skills

Leadership

Incident management

Problem management

Project management

Vendor management

Energy management

English

Bahasa Malaysia

Power BI

Education

Diploma/ Degree in M&E Engineering

B4 Chargeman cert

SCEM/LEED/ISO certs

Tools

Power BI

MS Excel

MS Word

PowerPoint

Job description

About STTGDC

Be part of a global leader in data centre solutions

STTGDC is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world‑class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast‑growing industry that forms the cornerstone of today’s digital world.

Why STTGDC

STTGDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well‑being and voice.

Collaborative and vibrant workplace: We celebrate diversity and the power of teamwork. We value every idea and strive for constant improvement through collective innovation

Opportunities for growth: At STTGDC, we don’t just offer roles – we cultivate long‑term career pathways. Through professional development programs, mentorships and stretch assignments, we are committed to enabling you to grow and reach your full potential.

Job Summary

Manage the delivery of best‑in‑class engineering support services for the in‑country Data Centre Operations team through collaboration with internal and external stakeholders for meeting STTGDC's goals for availability, sustainability, efficiency, governance and customer satisfaction while also taking guidance and complying to STTGDC Group DCO policies and standards.

Key Duties and Responsibilities

• Provides leadership for the 'in-country' DCES team and assist in the planning, development and implementation of strategic goals.
• Assists Director, DC Operations with managing the team's performance, including goals setting, performance review, learning & development, etc..
• Be the Mechanical, Electrical & Plumbing Subject Matter Expert for in-country Data Centre Operations team.
• Champion the Problem Management process, and to be the rotating duty Incident Manager in accordance with the ITIL framework.
• Be the energy manager for performing technical and managerial functions in the areas of energy audits, energy management, energy saving programs, energy engineering works, energy saving retrofitting works and financial advisory for energy efficiency measures.
• Responsible and accountable for procurement of technical services and works, contract management and administration of existing service agreements & renewals.
• Be the program manager responsible and accountable from planning to certification for all technical certification programs, including ISO, ANSI/TIA-942, LEEDs, green building, etc.
• Collaborates with the Technology & Project Delivery team for improving maintainability and built quality.
• Develop, verify and review technical policies, processes, procedure and work instructions, including maintenance framework and best practices.
• Develop the framework for ensuring full compliance with applicable legal, regulatory and other requirements in relation to building operations and maintenance.
• Champion technical learning and development programs for 'in-country' Data Centre Operations.
• To support customer technical audits and provide management information as required.
• Any other duties or projects as assigned by the Management.

Requirements

• Diploma or Degree in Mechanical & Electrical Engineering, Facilities Management or qualification in a related field with proven track record.
• Possess a valid B4 Chargeman (33kV) certification.
• Professional certifications such as SCEM, GMM, GMFM, GMP, GMFP, LEED GA, LEED AP, GBC GA, GBC GP or other relevant credentials are preferred.
• Additional certifications such as CDFOM, CDFOS, CDCE, CDCS, ITIL or equivalent are an advantage.
• At least 10 years’ relevant work experience in managing critical facilities development or operations as well as project management in 24x7 DC environment.
• Strong knowledge of MEP operations and building facilities related systems, such as Switchgears, UPS, Generators, CRAUs, etc.
• Proven track record in leading certification programs, including ANSI/TIA-942, Uptime, BCA-IDA Green Mark, LEED, ISO, etc.
• Willing to work beyond standard office hours when required.
• Experience in incident management, problem management and change management process.
• Solid capabilities in project management, program management, contracts management and vendor management.
• Familiar with energy management and capacity management.
• Understanding of environmental, health and safety management.
• Proficient in English and Bahasa Malaysia (both written and spoken).
• Proficient in MS Office – Outlook, Excel, Word & PowerPoint.
• Proficient in Power BI.