Manager, Business Intelligence & Insights

Concentrix; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading analytics company in Kuala Lumpur is seeking a Manager, Business Intelligence & Insights. You will be responsible for driving data-led decision-making across the organization, overseeing the design and delivery of analytics and dashboards. The ideal candidate will exhibit strong leadership in developing a team of BI analysts and will have experience with BI tools like Power BI and Tableau, focusing on delivering actionable business insights and enhancing performance.

Qualifications

• Experience in managing a team of analysts.
• Proven ability to develop and implement BI strategies.
• Strong knowledge of data analytics and reporting.

Responsibilities

• Drive data-led decision making across the organization.
• Develop and execute BI & Insights strategy.
• Lead a team of BI analysts to improve business performance.

Skills

Data analysis

Team leadership

Business intelligence tools

Strategic thinking

Tools

Power BI

Tableau

Looker

DOMO

Job description

Manager, Business Intelligence & Insights

The Business Intelligence & Insights Manager is responsible for driving data‑led decision‑making across the organization. This role oversees the design and delivery of analytics, dashboards, and business insights to support strategic and operational goals. The manager leads and develops a team of analysts to ensure accurate reporting, actionable insights, and continuous improvement in business performance.

Key responsibilities include:

• Developing and executing the BI & Insights strategy in alignment with business objectives.
• Partnering with business leaders to understand priorities, identify opportunities, and translate them into data‑driven solutions.
• Leading, coaching, and developing a team of BI analysts, setting clear goals, performance metrics, and development plans.
• Designing and maintaining KPI frameworks, dashboards, and scorecards to track business performance; utilizing advanced analytics to identify trends, opportunities, and risks.
• Collaborating with cross‑functional teams such as Finance, Sales, Marketing, Operations, and Product to understand analytical needs; presenting key findings and actionable recommendations to senior management.
• Serving as the bridge between technical data teams and non‑technical business stakeholders.
• Overseeing the implementation and optimization of BI tools such as Power BI, Tableau, Looker, and DOMO; staying updated on emerging analytics technologies and methodologies.