Senior Manager, Commercial

DayOne; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Equal opportunity employer

Global exposure

Job summary

DayOne, a global leader in data centre infrastructure, seeks a Senior Commercial Manager to own profitability across its customer portfolio. You will drive pricing strategies, review complex contracts, and partner with legal, sales, and product teams to pursue opportunities and optimise revenue.

The role requires a deep ICT/data centre market understanding, strong commercial acumen, and the ability to manage multiple high-stakes priorities while shaping commercial standards across markets.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, Economics, Engineering, IT, or related field.
• Minimum of 10 years of relevant business analysis or commercial experience in data centres/IT infra.
• Detail-oriented, able to handle multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills with commercial acumen.
• Solid understanding of data centre technologies and telecoms.

Responsibilities

• Lead pricing for bids, RFPs, and complex products/solutions.
• Assess commercial risk for contracts and strategic initiatives.
• Review non-standard contracts with legal and other units.
• Drive deal-committee approvals for non-standard or CAPEX-heavy proposals.
• Support Sales with pricing and costing for proposals.
• Perform win-loss analyses and forecast pipelines.

Skills

Strategic pricing

Contract management

Financial modelling

Deal negotiations

Education

Bachelor's degree in Finance/Accounting/Business/IT/Engineering

Tools

Microsoft Excel

PowerPoint

Job description

Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centres. As one of the fastest-growing companies in the industry, we have built a robust presence across Asia and Europe - and we are just getting started. As we expand into new international markets, we are looking for talented, driven individuals to join us on this exciting journey. This is more than a job - it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

About the role

The purpose of this role is to drive and manage commercial aspects of customer prospects across DayOne’s portfolio of data centres globally. You will be responsible for managing the profitability of DayOne’s customers, including reviewing, negotiating and overseeing contracts, pursuing new business opportunities and supporting sales and marketing strategies. You must have a good knowledge of the ICT and data centre market and possess strong commercial acumen.

Key Responsibilities

• Lead strategic pricing for bids/RFPs and non-standard or complex products/solutions
• Conduct commercial risk assessment for customer contracts and other strategic initiatives / investment.
• Work with all business units (eg legal) to review non-standard contracts or non-standard terms
• Drive the review/approval process with Deal Committee for proposals that are non-standard/complex/capex-intensive
• Provide support to Sales on commercial proposals (pricing and costing).
• Perform win-loss analysis.
• Co-drive regular review of costing / pricing in the various markets with Sales and Product.
• Co-drive the review the renewal / churn of service agreements / leases with Sales
• Prepare Sales forecast and pipeline analysis
• Proactively present suggestions for process/business improvements and assume accountability for implementation of relevant initiatives.
• Drives the digitizing of commercial and quotation processes to improve efficiency

Qualifications and experience required

• Bachelor’s degree in Finance, Accounting, Business, Economics, Engineering, IT, or a related field.
• Minimum 10 years of relevant experience in business analysis, preferably in a data centre, IT infrastructure, telecommunications, or technology environment.
• Detail-oriented, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills
• Strong commercial acumen
• Financial knowledge to build business cases and financial models
• Appreciation of technical knowledge of data centres, telecommunications and other technologies relevant to data centres
• Strong stakeholder management and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint etc)

DayOne is proud to be an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

DayOne's data centres are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond.

Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data centre business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data centre hub.

As demand for strategically located and customized data centres rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.